Best Outlet Repair in Fort Wayne IN

Terrible customer service and deceptive practices. We had a toilet leaking on a weekend and Korte sent a tech to fix it - basically changed out the shut-off valve at the wall as well as the float/flapper inside the toilet tank. They charged me nearly $1,300.00 to fix this toilet (and an additional toilet in our basement). A week later, the toilet upstairs overflowed continuously after flushing until my wife could turn off the water main in our basement, causing massive water damage to our home. Korte sent a second tech who said the toilet was clogged by functioning normally. I have had two other plumbers assess the situation and said there is absolutely no reason a clogged toilet would overflow and run continuously if the tank components were installed and functioning correctly. Korte refuses to refund our money or consider paying our deductible. If you have plumbing issues - GO WITH SUMMERS PLUMBING AND HVAC. They came and installed four brand-new toilets for nearly the same price as Korte charged to fix our toilet. I have now turned the entire situation over to our homeowner's and I hope their lawyers make Korte pay every penny of the repairs. Will never have them touch anything in our home again. I only gave them a single start because I had to to post the review.

This company took advantage of my mother. They broke their own tool then wrote on her invoice....cost for the broken tool...what the heck. I called and talked to Chad. He was to call me back and never did. This company has gone way down hill. They charged my mom over 700 in 2 visit and still doesn't have water. They should be ashamed of taking advantage of an elderly woman who doesn't understand and charge her for their employees mistake. When another family got ahold of someone, they said it was a mistake that the invoice said broken tool cost. They said it was the cost of visit. Chad was to call them back too and never did.  Love that they can change their story. Never again!!!!!