Best in Fort Wayne IN

I own several rental properties and I always use Taylor Plumbing for all my plumbing needs. They are honest, reasonable and do good work. They are a small company, Brian and Steve provide great service.

These guys work 24/7. Eat some burritos and plug up the john? No problem these guys will be out in a jiffy and put them plunger skills to work. If you're an older lady and don't know how to work a plunger let these guys come to the rescue, they will get up in there real deep like and get things flowing once again.

Late night service calls, busted pipes and PCV valves? water leaking all over? Give these jokers a jingle and they will be out quick and on it. Pretty good plumbers and pipe fitters.

Thank you for traveling to my home in Auburn, Indiana and giving us a quote! Great friendly staff! Very Kind! Highly recommended!

I am a returning customer, I used Legacy many years ago, they do excellent work! A+++

Don't do business with these Rip-off Experts. (Wish this could be a-5). My 96 year old mom called them to repair her toilet. They drove to her house, told her it needed to be repaired, did no work and sent her a bill for $125 for driving to the house. They refused to order a part needed for the repairs until she paid the trip fee. She paid an honest plumber who ordered the part, did the repairs and sent a bill. Now my 97 year old aunt is receiving collection calls from an attorney (my mom has since passed away). The calls are being answered by her hospice caregivers, so now my cousin started receiving collection calls as well. I'm mad as hell I had to pay these people to stop the harassment. In my opinion they are the epitome of dishonesty. IT'S MY OPINION THAT YOU SHOULD NOT DO BUSINESS WITH THESE PEOPLE IF YOU WANT HONEST ETHICAL SERVICE. THEY MUST HAVE A HUGE LOT OF COLLECTION ACCOUNTS IF THEY CAN AFFORD TO PAY AN ATTORNEY TO COLLECT A BILL THAT'S LESS THAN $125 (CHARGED FOR DOING NO WORK).

All I did was make a phone call, and I'm already unimpressed.

The gentlemen who answered sounded as if he were sleeping or inebriated. He was curt and rude. He expected me as a first-time customer to magically know that (1) the main business contact number defaults to an emergency services line after 5 p.m., and (2) the regular business hours were 7 a.m. to 5 p.m.

He explained with some irritation that as an emergency services line he has no access to scheduling or set pricing.

Here's the reality: If you want to offer a third-party provider for emergency services after hours this is great, but that employee needs their own contact number separate from that of the business.

Here's another reality: If the employee is not third party, then the fact that this employee is unable or unwilling to schedule or provide pricing is ludicrous. Even a simple, I'm sorry, it is too short notice for an appointment tomorrow, is better than the shit-tastic response I received.

Maybe I'm just tired and cranky. I work full time at the hospital, volunteer for CASA, preparing for graduate school, and working hard to be healthy enough to have a baby. My fiance is a Navy Vet who works, goes to school full time, and helps take care of me. All I needed was one pleasant, quick phone call to help address our plumbing needs in our home.

*sigh* Not worth the stress. We won't be contacting this business in the A.M. Which is a shame, because I firmly believe in supporting small business first.