Description
American Leak Detection is the world leader in the accurate, non-destructive detection of hidden water, sewer and gas leaks for residential, commercial and municipal properties. Trained technicians use non-invasive, state of the art technology to accurately locate leaks, saving money, time and resources. Avoid unnecessary property damage commonly associated with the conventional search and destroy methods utilized to detect leaks. American Leak Detection can find any leak, whether it's your plumbing, swimming pool, spa, irrigation lines, sewer or gas lines.
HISTORY
Established in 1974.
Each American Leak Detection office is independently owned and operated. The corporation was founded in 1974 and is headquartered in Palm Springs, Calif. With more than 140 franchises in eight countries, technicians have detected more than 5 million leaks, saving customers millions of dollars in costly repairs. The company is dedicated to water conservation, resource protection and providing eco-friendly services.
SERVICES
Reviews
Victor A.
10/12/2017 12:00:00 SA
Worst company to hire. They don't show up and then when you call them to find out why they didn't show on time or give you a heads up they got upset at me! Because i was asking him why they didn't show up or let me know something about failing to show up so he says im canceling the appointment I don't like your attitude. Certainly not worth my time or anyone's for that matter with that kind of customer service or lack there of.
Never return calls. Left several messages. Might have gone out of business. Plumber had recommended them but hadn't used in a while and wasn't sure what happened to them
Didn't show up when they said they would. I called them, no answer. Called again, no answer. After waiting, I left my house. When the technician finally showed up, I told him I went back to work. Then, their receptionist called me and yelled at me for not waiting for them since they had a commercial job they worked overnight.... Their work could be good, no idea. But their customer service is horrible
Some free advice; keep an eye on your water use. If your water bill is high, check your toilets to see if they are leaking, and check your outside hoses to see if you forgot to turn them off. Unfortunately, I did none of the above and 24,000 gallons was leaked over four months. Unfortunately, the plumbers that came out to my house misdiagnosed the problem and proceeded to make holes in my driveway trying to find the leak. I was concerned that my driveway was looking like a war zone (and the hairline cracks opened up to like a quarter of an inch because of the jack hammer action), so I called American Leak Detection to pin point the problem. As it turns out, I had a broken overflow tube in my spare bathroom that I never use. Don't let anyone randomly put holes in your driveway trying to find a leak. If you definitely have a leak underground, it's worth the money to hire the experts with the right equipment. American Leak Detection sent someone out the day after I called them, and they solved the mystery. Peace of mind is priceless!
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