Best Generator Installation in Durham NC

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

I called Blantons to come and look at my tankless hot water heater that wasn't giving out hot water. When I called, they told me there would be a $116 service charge and then possible charge if something needed to be fixed. Of course, I understand that.
The technician comes out to my house, takes a look at water heater, breaks a lever on the box next to water heater. Connects a loose wire. Technician was there less than 40 minutes. Then he comes around with his invoice and he charges me $360 for diagnostics. Never told me prior to doing anything that it would cost this much. My total was $417, for less than 40 minutes of work. He also put in the invoice that he diagnosed the problem for 45 minutes and then took 30 more minutes to fix. Not true, I have it on my cameras and I stayed with technician the whole time.
I paid the bill because I didn't know what else to do. I immediately called the company to speak to them about this matter, was asked how much I think I should have to pay. Then was told that the manager said I shouldn't have paid and he can't give refund now that I have already paid but he would give $50 credit.. no thanks! I asked to speak to the manager and he conveniently just left to go to the field, he was supposed to call me by end of day and surprise.. he never did.
I would never recommend this company to anyone. Terrible customer service and seems like they adjust their prices based on what they think they can get away with.

When I made the appointment to get my panel upgraded I asked Ty when he was available.  Ty is 5 star and I imagine Ty is not capable of being anything less than 5 star.  I was disappointed to find out the day before that Ty would not be doing the work and kind of felt a bait and switch situation but trusted Ty.  Ty told me that Matt would be coming by to do the work but it ended up being Rod.  Rod was friendly enough, came in and got set up.  I am a big believer in people following the golden rule and being respectful in life, especially when entering a private residence.  Rod came in, put on his headphones, started singing loudly during his working on the panel.  Rod didn't take a moment to gauge the vibe of the house of what was appropriate or what was overstepping.  Despite reptile cages within eye shot that were too big to be moved or dogs that were being calmed down, or a roommate sleeping who needed to work a late night shift, he thought he could come in and take over the house by singing loudly.  He received a telephone call during the time he was working and he was essentially screaming on the phone and laughing like a hyena.  VERY disrespectful.  I ended up having to have a talk with him which I don't think I should have had to do as he is an adult working for a company which I hope has principles of respecting their clients.  He talked of having his own demons and I wish he would have left those at home as it is not my responsibility to have anything done but the work I paid a lot of money for.  Ty assured me that Matt was the same as his work ethic but then I got Rob and that went out the door.  He put the panel in and the panel looks like it works great but cut a larger hole than the panel he put in, despite the old panel being smaller and sealed it up in a chop shop sort of way that looks very unprofessional and tried to sell it that this is the way it goes sometimes.  UNACCEPTABLE!!  IF you don't know how to do a professional job and wash your hands so that my walls are not black with fingerprints then that is on you!! The house I owned before this I had the panel replaced and it was seamless, this was far from that, a rubber caulking that I can't sand down to even out with drywall mud to make this look haflway normal.  The best I can do with this chop shop patch work is but a piece of artwork over it.  If you charge over inflated price you better make sure your work is impeccilbe!  This was like hiring an unlicensed person who threw the panel on and patched it up in the most ugly way possible and then telling me that this is the way the work it goes.  Good luck with that but no!!  I did not pay 2400 dollars for a panel upgrade to be left with this!!!