Best Door Installation in Durham NC

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Thank you for coming out so quickly. I appreciate your professionalism as well as being reasonably priced.

I would defiantly use Sublime Handy Work again for any projects around the house that I cannot figure out myself! :)

Jason Hogg, the technician came out to my house on a Saturday to put in a shower/tub faucet. He had to cap off the pipes so he could come back to do the install on Monday. He scheduled the appointment and told me he would be back on Monday at 10am. I called Monday at 8am to ask for a detailed bill,  which by the way they do NOT provide. They told me I didn't have an appointment. Turns out someone didn't do their job I was not on the list. Long story short, no plumber ever came to fix my shower. Cody and Brandon the dispatchers did not follow-up with me to let me know they were late and may not be able to come. Finally at 5:15 I called them back again and was told no one would be coming. And they do NOT schedule a time for arrival for a service call.
The one star is for the amazing ladies who answer the phones!

7 years ago I purchased two Trane air conditioning packs (external) for my house from BlantonsAir.com for $20,000, this is the third series of visits  over the seven years all requiring me to purchase new parts. Today I was told that my condenser coil is leaking and needs to be replaced. The other guy who came by told us it was just low, it just doesn't get low on a closed system unless there's a leak, he refills it. Last night the temperature upstairs was 74 degrees so we called once again. No service fee because we paid for it when Mr. Fillerupper came by the first time. The techs that came out today check and once again it's low (troubleshooting 101), they check and tell me the coil has a hole in it. $2000 more dollars I have to spend, but wait, due to the last guy's incompetence they'll knock off the $500 we spent on Monday. So now the new tally is with my warranty discount and the $500 off (incompetence compensation) is $1600. Just curious is this the normal? Do you think I should pay once again? Is this fair?

UPDATE: They will be installing a new condenser coil free of charge. I spoke with Shawn and he offered to send a tech to fill the freon and install a window unit, both I agreed to now that my upstairs is 78 degrees until the new part comes in. David and Shawn came out and refilled the Freon and are scheduled to come out every three days to refill until the part arrives. If your in any capacity related to maintenance or logistics you understand it's always the part they don't have in stock. Also due to COVID shipments are slowed and that's understandable. Issue fixed review updated