Best Electrical Panel Repair in Detroit MI

Truly disgusted with the level of professionalism and service provided. We have been having issues with our AC unit and furnace and, unfortunately, discovered that our furnace needed to be replaced and couldn't be repaired. Since Hoover came out to look at the furnace to repair it, we decided to schedule a quote and new furnace install with them. They told us that they'd get back to us to get that all scheduled, but never reached out. When we reached out ourselves they scheduled us a week out of a quote and promised to put us on an urgency list (with hopeful next day installation, same week installation guaranteed) since we were living in a home with no AC in the height of summer. After that phone call, we were feeling hopeful. The next day, however, our hopes were completely tanked. We called to double check the quote window so one of us could be home and they told us they were still coming out for the quote, but couldn't do an install until a week later (we were told they scheduled us for the later date), but would try to get us higher up on the list. We called today to see if there was any movement and when to expect someone to come out for an install and they then informed us that we in fact WERE NOT scheduled for the day we thought we were scheduled for and were told we were scheduled for and that now they couldn't get someone out for an install for another 2 weeks. We have been in desperate need to get our furnace and AC fixed because the house has been measuring at 90 degrees indoors for 4 days straight and Hoover was made well aware of this. I understand that the season is busy, but when we are guaranteed same week installation, get pushed back with a guarantee of a different date only to find out they didn't actually put us on the schedule? I'm disgusted. DO NOT book anything with Hoover. They will just screw you over when you need it most. We are cancelling all future appointments with them and will NEVER be calling them again.

We contacted John's to install a large window AC in our home. We agreed upon a price and job date, they even sent me a reminder 24 hours prior to our appointment. I took the afternoon off for our appointment and...John's never showed up. They did not respond to my calls or messages either--ever. I wasted an afternoon off and still had to find someone else to do the work. I would avoid this company, they are highly unreliable, unresponsive and a waste of time.

It's been over two weeks and I'm still waiting for a return call from the owner.  I can only assume that a senior unhappy with a small job is not important to him. But it was to me. I felt taken advantage of and overcharged. I have no respect for this company. I will not recommend Oak Electric.