Best Wiring Repair in Denver CO
The Fixer, Nate, was very pleasant, resolved my issue, and I would gladly work with him again.
Jayme, who discussed billing with me, did not convey there was a 1-hour minimum charge until after the work was completed. This led to a surprise bill for a 15 minute visit that should have been a quarter of the cost. After expressing my concerns, he reduced the price by 50%, which is still a up-charge of 100% given the information he provided me and the services rendered. I would expect better customer service for a mistake he made, i.e. not conveying the 1-hour minimum before booking the appointment. I would not work with Jayme again.
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UPDATE:
For context, below is the message that they claim conveys a required 1-hour minimum of service:
The clock starts once your Fixer arrives. The assessment usually takes 5 mins. within the first hour of service. Then your Fixer will advise how long it will take to complete this task. We charge $119/hr prorated to the minute after each hour of service.
The after each hour of service is what is vague and confusing. It should have said something like: there is a minimum one hour charge of $119; any additional time beyond 1 hour is billed at $119/hr, prorated to the minute.
Jayme, who discussed billing with me, did not convey there was a 1-hour minimum charge until after the work was completed. This led to a surprise bill for a 15 minute visit that should have been a quarter of the cost. After expressing my concerns, he reduced the price by 50%, which is still a up-charge of 100% given the information he provided me and the services rendered. I would expect better customer service for a mistake he made, i.e. not conveying the 1-hour minimum before booking the appointment. I would not work with Jayme again.
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UPDATE:
For context, below is the message that they claim conveys a required 1-hour minimum of service:
The clock starts once your Fixer arrives. The assessment usually takes 5 mins. within the first hour of service. Then your Fixer will advise how long it will take to complete this task. We charge $119/hr prorated to the minute after each hour of service.
The after each hour of service is what is vague and confusing. It should have said something like: there is a minimum one hour charge of $119; any additional time beyond 1 hour is billed at $119/hr, prorated to the minute.
1350 Independence St, Ste 102, Lakewood, CO 80215
Recently had Save Home replace our furnace and A/C. Very prompt and professional from providing needs assessment to proposal to installation. This is the second time I've used Save Home and would highly recommend.
5741 Arapahoe Ave, Ste 4, Boulder, CO 80303
Beware when dealing with this company. They wanted to charge us $850 to replace a part on our furnace. I found the part for $120 online and did it myself; 25 min job. On top of that, they wanted to replace another part for an additional ~$700 - a part that isn't even broken. Found that part for $150 online and will be doing it myself when needed. I can understand that the company needs to make money, but the markup on parts/labor is ludicrous.
Also - when asked how much the parts cost, the tech replied We don't sell parts. If you want a dishonest company with inflated markups, this is the company for you.
Also - when asked how much the parts cost, the tech replied We don't sell parts. If you want a dishonest company with inflated markups, this is the company for you.
Denver, CO
I think they have a business model of overbooking appointments and then cancelling on people throughout the day. I have been cancelled on and then tried again and they guy was 3 hours late.
Denver, CO
Do NOT use this this service. I had a leaky hot water heater, they came out and quoted me $4,000, saying I needed to replace the whole hot water heater and do a bunch of other work to bring things to code. There were no issues with the hot water heater other than the leak at the hot water hookup, so I refused to believe I needed to replace it. I had another plumber come out and look at it, he tightened the hookup and said it was fixed. He had to charge me $130 for the visit, but the work itself didn't even cost that much. He said there were no other issues with the unit and it could last me another 5-7 years. I am so glad I got a second opinion.
5980 W 59th Ave, Arvada, CO 80003
I have been a customer of Ultimate for the past 7 years and have been very happy with the service they provide. They have a preventive maintenance program which keeps my furnace and A/C in perfect operating condition each season. They are reliable and honest and I highly recommend them to anyone looking for a great HVAC company.
4971 Monaco St, Commerce City, CO 80022
As others have pointed out, this place is outrageously priced compared to other local contractors. We needed a full sewer line replacement and I received 8 bids/estimates to ensure I was not overpaying. Most bids ranged in the $18-$20k range. Plumbline's bid was $33k - about $13,000 more than any others for the exact same service. I would strongly suggest avoiding them at all costs.
7000 S Potomac St, Centennial, CO 80112
We called Blue Sky last night at 6:50PM and then again at 8:53PM after not hearing from anyone. Our AC is out, we just got back to town, and we have guests staying with us for the night. I was assured that someone would be contacting us and setting something up shortly. It's now been over 16 hours and we still haven't heard a thing. I stayed up until about 2:00AM HOPING someone would call since they claim to be 24/7, and the woman I spoke with said she was forwarding to her supervisor. It seems that if you want someone to actually show up, it's best to go with a different company.
I appreciate your response, I definitely had my phone with me the whole evening and had my ringer all the way up. Unfortunately this lack of response resulted in us purchasing a new whole home system for $19,000, no financing involved.
I appreciate your response, I definitely had my phone with me the whole evening and had my ringer all the way up. Unfortunately this lack of response resulted in us purchasing a new whole home system for $19,000, no financing involved.
9830 Interstate 70 Frontage Rd S, Wheat Ridge, CO 80033