Best Downspout Repair in Columbus OH

After reading so many positive reviews I really wanted to get an estimate from this company for a small plumbing job in our home. I tried contacting them a couple of times by email and their telephone number. They have no answering service to answer questions or schedule, so i finally got another plumbing company to come to our house.

Very professional, responsive and explained all options. Highly recommended. Family owned local business.

I needed to have my gas line inspected in order to have a gas insert installed for my fireplace. I called several different plumbers in the area, and over a week's time,  I had three no-shows, and one company promising to get back with me but never did. Exasperated, I finally called Eco Plumbers, and I'm glad I did. Their customer service is outstanding. They called me on the day of the appointment to let me know when the tech was going to arrive. They even sent a text with a picture of the tech. Shawn (the plumber) arrived on time, was very friendly, and he charged me a reasonable fee for my gas line inspection, even though it was after hours. As far as I'm concerned, Eco Plumbers beats all of the other plumbing companies in the area hands down. I'll be returning to them for all of my plumbing needs in the future.

Prompt, excellent service at a reasonable price! I called for help to clear a stubborn, backed-up bathroom sink problem and Drainworks immediately dispatched an experienced, friendly technician (David Cardin), who quickly diagnosed and resolved the problem to my satisfaction. The whole process from initial call to paying my bill ($105) took less than an hour and a half. Can't beat this service!

Wish I would have seen these reviews prior to hiring them.

Received quote in mid-August for a drain line repair.

I had to call them multiple times over the next two months just to get them out to the house to do the work. They would tell me they were planning on coming and then no show.

Once there (October), they said they didn't receive good enough info from the office about the job and therefore didn't have the right tools do the work...actually asked me if I had tools on hand they could borrow...

They leave and tell me someone will call me to reschedule. No call.

Another month passes with calls from me and false claims by them that they would be coming out.

I called again in mid-November and now they tell me that they underestimated the work by nearly 500% (!!!), but were willing to do the work for 150% more than the original estimate...

The work was completed two days ago and there was zero attempt to restore the area they worked in.

This company is a joke. I will never use them again and advise others against employing them as well.