Best Downspout Installation in Columbus OH

After reading so many positive reviews I really wanted to get an estimate from this company for a small plumbing job in our home. I tried contacting them a couple of times by email and their telephone number. They have no answering service to answer questions or schedule, so i finally got another plumbing company to come to our house.

My family and I purchased a home last summer. We knew going into it there was work to be done but what we didn't know was that the sewage lines from this home were about to collapse with several broken tiles. We called another local company who at first was very responsive but over time we kept getting excuse after excuse as to why our plumbing still wasn't fixed...finally we had had enough and called Joe's. Within a short amount of time they were doing the work the other guys talked about and getting our home back to running smoothly.

We are thankful for the honest, valuable, work they provided. Each of the people we dealt with were certain not to track dirt into our home and they couldn't have been better with our kids.

Joe's is a local, family business I am confident and happy to recommend to anyone and everyone.

I've used EcoPlumbers in the past, and have been quite pleased.  But I guess I've been ramped up to a customer who is now expected to pay more?  I had called Eco a few months ago for a clogged kitchen sink and they fixed it, no problem.  I had them come out again last week and now, it's unfixable?  Instead I got a 1200 estimate to replace the pipes.  Alex didn't even attempt to help me and I had a double sink full of gross, icky, mucky water.  He may have been trying to upsell me, but what he ended up doing is pricing himself out of competition.  I called Five Star out of Hilliard..they came the next day and took care of it, no problem.  15 min, in and out.  
I'm sorry Eco, your customer service is great, but I don't appreciate the unnecessary upsell.  You've lost a customer in me.  :(

I was out of town and my wife had them look at our drain pipes that are not properly draining.  They were on site for 1 1/2 hours charged her close to $300.00 (that's about $200 per hour), and were not able to resolve the problem only identify it.  She was not told of their charge until after they completed their investigation.I don't understand why it took that long or why the hourly rate was so high.

By comparison we had another company look at the pipes using similar equipment and the estimate was free.

I would rate thematic 0 stars if that option was available.  Only advice I would give is that you should make sure you understand their fees before using their services.  Very disappointed.

I contacted this company in September to have my gutters cleaned, downspouts inspected, and underground drain lines snaked.  I requested that they contact me when they came to do the work so that I could discuss with them the issues that we were having.  They allegedly came to the house and left me with a bill for over $500.00.  They claim to have cleaned out the gutters, snaked the underground drain lines, and installed a drip edge on our gutter system.  Interestingly, I was home at the time that this work was allegedly performed.  I did not hear them, my German Shepherd did not hear them, and they did not bother to knock on the door.  Two days later, we had a serious rain storm and the drains that they allegedly snaked did not move the water away from my home and we once again had matter back up into our basement.  We have since hired another company and replaced 5 of the exterior drain lines to our house because the lines were so badly damaged.  I do not believe that this company performed the work that they claimed to have performed. I have contacted them about my concerns and they have simply resent invoices to my house.