Best Downspout Installation in Columbus OH

After reading so many positive reviews I really wanted to get an estimate from this company for a small plumbing job in our home. I tried contacting them a couple of times by email and their telephone number. They have no answering service to answer questions or schedule, so i finally got another plumbing company to come to our house.

Very professional, responsive and explained all options. Highly recommended. Family owned local business.

I got an email with the technician's picture before he arrived so I would who to expect, which was much appreciated. Justin was very nice and knowledgeable. We just had a small issue, but he took the time to check it out very thoroughly and gave me the options and estimate. He was able to fix it immediately and I went about my day. I will always call Eco Plumbers with any  plumbing issue I have from here on out.

I had three other people come and give me estimates for a piece of broken sump outlet pipe in my yard. Someone came out from the drainworks--already unfriendly to begin with--and told me it'll cost $195 to camera the outlet pipe before he could give me an estimate. Hunh? I have three estimates already and two on the way. Acted annoyed that I wouldn't pay the $195 and drove off. I called to make sure this was their policy, and, basically, this is right--they explained they could only do an estimate for a total replacement if I didn't pay them the $195 to do the same thing I had been charged $0 so far. Three others have given me repair estimates already! Ironically, another estimator actually was waiting for the DW guy to leave and he actually started pulling out a camera right away. After I described what just happened and that I wouldn't be paying him, he stated that, no, they did that as part of their process for actually getting the job--which is totally what I would expect! I'm not paying $195 so that you can give me an estimate--you give me an estimate so that you can get the job! Pathetic!

Should be NO STARS. I book a gutter repair. Never showed. I Called three weeks later and they forgot I made an appointment. Made another appointment. Showed up a week late after that appointment, told me they needed more materials and then never showed up or called me back. Don't do business with this company!!!!!