Best Downspout Cleaning in Columbus OH
Literally, Ian hasn't left our driveway yet and I'm already on here to sing their praises. We have the absolute WORST luck with every single contractor we've tried using for any reason so we just expect they're going to be late (if they show up at all like another contractor earlier in the week) and it'll cost the high end of the estimate.
Ian was on time which has never happened with anyone doing the actual work. He was polite, wore protective booties to not drag in dirt or scratch the floors and fixed the problem for smack in the middle of the quote. We even had him take a quick look at another issue we were going to potentially call someone about and he gave us tips on how to save money and what he would charge to replace it when the part arrived. THAT is honesty and that is why we will continue to use him should the need ever arise. What a relief to know customer service and honesty in this industry still exist!!
Ian was on time which has never happened with anyone doing the actual work. He was polite, wore protective booties to not drag in dirt or scratch the floors and fixed the problem for smack in the middle of the quote. We even had him take a quick look at another issue we were going to potentially call someone about and he gave us tips on how to save money and what he would charge to replace it when the part arrived. THAT is honesty and that is why we will continue to use him should the need ever arise. What a relief to know customer service and honesty in this industry still exist!!
275 Old Countyline Rd, Ste Q, Westerville, OH 43081
Very professional, responsive and explained all options. Highly recommended. Family owned local business.
1771 Victor Rd NW, Lancaster, OH 43130
I awoke on Mother's Day to find my hot water heater leaking profusely. I really didn't know what to do, but I knew this day was coming. A quick Google search returned Eco Plumbers at the top of the list. Naturally, I checked their Yelp reviews, and liked what I read.
I gave them a call, and was told about an extra service fee for weekends. It wasn't something that needed to be done right then, and didn't want to interrupt a family holiday for someone, so I chose a Monday morning time slot. I was told I would get a call 30 minutes before they showed up, and 30 minutes it was.
Ammar gave me a call and said he was here. He walked in the door, immediately put on booties and headed to the basement. He gave me a couple of options: replace the existing with the same thing, or a tankless water heater. I would have opted for a tankless, but I live in a condo, and I don't plan on being here much longer. So I didn't see the need to spend the extra money.
Ammar gave a quick call to someone at his home base, gave the information on parts, connections... you name it. He said someone would bring everything, and meanwhile he would disconnect the existing water heater, install the new one, and be done in 2-3 hours.
About 20 minutes later... literally... another gentleman showed up with the new water heater. They got to work quickly, and it wasn't long before the new one was installed. They were very clean with the removal of the old tank.
Ammar said he had to make a quick trip to Home Depot to get a connector. He said, I want to do it right, so he made a quick trip for the part, returned and finished the job. All in all it was just shy of 3 1/2 hours. Still pretty good if you ask me.
They take pictures before and after for their own documentation. They are paperless, which is great! My invoice was emailed to me about 15 minutes after Ammar left.
I hope they treat their employees well. I bought Ammar lunch... he deserved it.
I would highly recommend their services, and their customer service is as good as it gets. They really do the job right.
I gave them a call, and was told about an extra service fee for weekends. It wasn't something that needed to be done right then, and didn't want to interrupt a family holiday for someone, so I chose a Monday morning time slot. I was told I would get a call 30 minutes before they showed up, and 30 minutes it was.
Ammar gave me a call and said he was here. He walked in the door, immediately put on booties and headed to the basement. He gave me a couple of options: replace the existing with the same thing, or a tankless water heater. I would have opted for a tankless, but I live in a condo, and I don't plan on being here much longer. So I didn't see the need to spend the extra money.
Ammar gave a quick call to someone at his home base, gave the information on parts, connections... you name it. He said someone would bring everything, and meanwhile he would disconnect the existing water heater, install the new one, and be done in 2-3 hours.
About 20 minutes later... literally... another gentleman showed up with the new water heater. They got to work quickly, and it wasn't long before the new one was installed. They were very clean with the removal of the old tank.
Ammar said he had to make a quick trip to Home Depot to get a connector. He said, I want to do it right, so he made a quick trip for the part, returned and finished the job. All in all it was just shy of 3 1/2 hours. Still pretty good if you ask me.
They take pictures before and after for their own documentation. They are paperless, which is great! My invoice was emailed to me about 15 minutes after Ammar left.
I hope they treat their employees well. I bought Ammar lunch... he deserved it.
I would highly recommend their services, and their customer service is as good as it gets. They really do the job right.
4691 Northwest Pkwy, Hilliard, OH 43026
Came out to my condo for a sewer line , backup issue I was having. My association said they would not cover it unless it was a problem within the common sewer line. Technician quickly & honestly diagnosed the issue as one affecting the entire building and suggested I contact my HOA to cover the service. With great integrity, the technician told me he could snake and camera my line and charge me the full cost of the service call, but noted it would not help the issue. I would hire them again. They were upfront when I asked them about their billing prior to coming out.
Columbus, OH
My experience with them is coming from inside the company. I scheduled a training day with Suzanne where we agreed upon a set pay, and she barely gave me a third of what we agreed upon. I don't doubt that they did this to all the other trainees.
As far as the work we did, IT IS NOT WORTH THE MONEY! Use it elsewhere. We blew the gutters out with a leaf blower and left. I was shocked at how much they were charging.
The guy that was training just wasted time at every site, always had a cigarette lit, pocketed money from non customers who asked to have they're gutters cleaned and gave no concern to the safety of anyone but himself.
Spend your money on people who care, not Dan the Gutter Man
As far as the work we did, IT IS NOT WORTH THE MONEY! Use it elsewhere. We blew the gutters out with a leaf blower and left. I was shocked at how much they were charging.
The guy that was training just wasted time at every site, always had a cigarette lit, pocketed money from non customers who asked to have they're gutters cleaned and gave no concern to the safety of anyone but himself.
Spend your money on people who care, not Dan the Gutter Man
4358 Indianola Ave, Columbus, OH 43214