Best Heater Installation in Colorado Springs CO

I called AZ Maintenance because I was having issues with my shower randomly turning on. Franklin answered right away and it was after hours. I explained my issue and he was beyond helpful and honestly and explained to me I could actually do it myself!! He even sent me a picture of the part I would need to buy. I was blown away by his honesty and how helpful he was. I technically did not hire this company but I absolutely would in a heartbeat!! It was a very stressful situation but he had me laughing by the end of the conversation!  If you want an honest company call them!!!

I've had John do two plumbing repairs in my condo (circa 1974) and installed water valves so I didn't have to trouble the HOA to turn off the water.  John did fantastic jobs with the repairs and, he and his team did an amazing job with the valves.  The condo complex has older plumbing and John never gets passed by that; I've given the company information to several other friends in our complex.  

He and his team are professional, prompt, and reasonable.

I requested a bid for a new kitchen sink installation.. and crickets. No response. I guess they are too busy for the little jobs. Someday the housing demand will slow down and they will be looking for the little jobs. You won't get work from me losers.

We moved here after the big hail storm into a home that had immediate problems.  One of which was the non-working a/c unit. Everyone we called were either too busy to come for at least one week,  or didn't even bother to call me back. Jim, the owner of Caliber Services,  LLC stopped by at the end of his work day and had us up and running within 30 minutes! Fast, efficient,  friendly and reasonable.

Clint showed up right on time and finished our project very quickly.  I am happy with the result.

It was uncomfortable working with Jorge for the following reasons:

- His scope of work indicates that you need to pay when the work is complete which is obviously very reasonable. However, he did part of the work, then threatened not to complete the rest of the work unless we paid for what was done thus far.

- He threatened to charge us incredibly high late fees if we didn't pay him for partial work. His scope of work explains nothing is due until work is complete.  

- While he was working on our hot water heater issue our sewer began to back up. We hired him to fix that as well. We paid him $250 to do it and then the first time our renters took a bath the the sewer backed up in a way that was even worse than before he did the work.

-We had to hire a another plumber to come on Sunday to fix the issue we hired Jorge to resolve. We asked for a refund as the work he did did not solve our problem and he refused to give it to us. He said he didn't guarantee the work.

- Jorge's demeanor at many times throughout the process was unprofessional and defensive.

No show on appointed time. Left a message and they returned claiming to know nothing appointment. Have a clear message conversation through Yelp arranging appointment.
If this is how they treat prospective customers, no point doing business with them.

My sump pump went out right when we got the massive 3 day rain, go figure. I found Pat onYelp and he was able to get over to my house within an hour and get it replaced. Very friendly, cares about the job he does and most importantly a local Castle Rock small business.

Responsive. Professional. Courteous. Fair. Reasonable. Helpful. Good communication. Highly recommend! Thank you!

Great team to work with - from scheduling to the man on the ground. Good work and thorough clean up on site.  Happy to work with them again. Russ is great.

They take credit cards.

Great work! Very friendly. Great prices. Speedy turnaround.

I would definitely hire him again!

Terry showed up on time...was very polite & explained everything that he inspected.  We were selling our home so we needed our invoice detailed out a little more to provide to the new buyer. He gave an exceptional write-up detailing what was done/inspected.  

Yes, very reliable and professional.

These people are completely incompetent and could care less about customer service wasted an entire day of my time by not paying attention to my request

Don't even bother with this company. Piss poor service, hard to get a hold of and will try to unauthorized stuff behind you and your home insurance's back!

These people went and claimed that they came out and inspected our water heater then went ahead to order parts without the insurance's approval. We informed the insurance that they did NOT come to the house and informed them that they told us that the water heater and parts aren't covered by the home insuranc. I called the home insurance and they had to call them. Lo and behold they were only going to replace the water heater.

They installed the water heater and did NOT put on the front panel to the water heater. So there are wires all exposed. They didn't even clean up the water mess either left behind after removing the old heater.

Now just to have them come back to put on the panel, they can't be reached by me nor the home insurance incompetency at its finest. Why are you in business?

Our water heater broke on Thursday. I called around and settled on B and L. They were not the cheapest, but having seen their commercials, thought I would give them a try. They told me they would be at my house the following day at 2:30. I called just before 3pm and was told it was a two-hour window of 2-4. At 5 pm I called again to ask the status of my 2:30 appointment. This time I was told it was a 2-5 window and they would have the technician call me. At 7pm I called again and asked if I can expect someone to come. The woman said she would have the person call me. I asked if I should expect someone to come out because no one had called me. I further stated that if someone is not coming, that is fine, just tell me so I can move on. Before ending the phone call, I asked who I could speak to, to file a complaint. She recommended calling Monday morning.

Monday morning I called and asked to speak to the manager regarding my Friday afternoon appointment. I was told that she was busy, but that she would get my message and call me. Nothing. I called Tuesday morning asking to speak to the manager explaining that I wanted to file a complaint about the Friday afternoon appointment that I took vacation time for and that no one ever called to say they would be late, not understanding why I had to call to check on the status and why no one showed up or had followed up yet. I was told that the manager would be handed my message and would definitely call me. I told the receptionist that I was told the same thing yesterday. Nothing.

My efforts to resolve this by phone were ignored. To me, this is shows a big lack in customer service. I understand that every appointment cannot be on time, but businesses will call to say they will be late. That 20-second phone call makes a world of difference. At every turn they have demonstrated to me that their customer, their service and their word is not reliable. Needless to say, I had to go to with a different company.