Best Air Duct Cleaning in Cleveland OH

A+.

This is the best experience I have had with a plumber. I have contacted others that are great, but Brian is a cut above the rest.

Brian stands behind is work. If you've worked with contractors before you will know this is something that is valuable, and rare. He is willing to make sure everything is right and will go above and beyond to make sure you are satisfied. Most OTHER contractors are hard to reach after the job is complete. Know he is NOT like this.

Brian has excellent communication and is willing to go the extra mile.

He threw in many free services and fixes he didnt charge for.

Highly recommended. Will be contacting him for my future plumbing needs.

Hired them to caulk the shower in our bathroom. After about 3 months half the caulk in the shower didn't hold and needed to be fixed again. They said it would be the same price as what I paid originally as they only have a 30 day warranty. What happened to doing the job right the first time....

Had a furnace cleaning scheduled this morning, and they never showed. I called to see when they were coming and left a voicemail. I still haven't been called back.

Just purchased a new home. House has 2 furnaces. Furnace for additional family room wasn't working. Sals not only misdiagnosed the problem, but charged outrageous costs for the service call itself. The worker did not think big picture when addressing the issue and kept up charging my final payment and speaking of taxes. The entire experience was very off putting and made me question the integrity of the Sal's employee and Sal's Heating and Cooling in general.

BUYER BEWARE.  I called this Minority owned company, Brown and Son, on or around 03/24/23, in good faith,  to come out and fix an electric baseboard heater where it was not working.  Brown and Son came out charged me $85.00 just to come out and find that the baseboard heater needed a thermostat.    It took a week for Brown and Son to order and receive the thermostat .   When Brown and Son came out, the thermostat which they replaced was wrong color, and wrong size. and the knobs fall off when you turn the heater on.   I called Brown and Son on 03/30/23 and requested the original thermostat because it matched what was taken off the  system and a perfect fit.  David Brown stated they threw it away and could not find.  I went to use the heater on 04/03/23 and the knobs fell off and when you touch the replacement part, the whole thing sinks in.  I called Mr. David Brown to explain to Mr. Brown the problem, and David Brown was RUDE, IRATE, and HUNG UP, and BLAMED The consumer for the problem.  As a professional, business owner,  this is a disgrace.  

BUYER BEWARE

Beware of the hidden charges.   And then there's the poor service and upselling.  

When you schedule your appointment, won't be told that Smylie One's fees don't include transportation time.   And not a set transportation fee ($25, for other companies who charge for transportation) - the time it takes Smylie One from wherever they happen to have been poorly scheduled before you.  

It gets worse.  Your Smylie One transpiration time is not the actual time as the repair states, but time rounded up to the next hour.  In my case, a 26 minute drive time became a one hour drive by rounding became an additional $100.  

But it gets worse yet.  The Smylie One service man (new to the job?), after calling back and forth between the head office, stated that my furnace could not be fixed and they could sell me a new one.  

Yep.  You guessed it.  After being lied to about charges and drive times, I didn't believe Smylie One and called another company to check things out.  

I was not surprised when the second company fixed the furnace in less than an hour for a total of  $75 (no drive time charges - real or fabricated -  from this other company and no new furnace con either).

Installed a furnace and a/c unit a couple of weeks ago. Very professional and thorough to make sure the job was done correctly. I had a small issue related to their install, and they came back right away to rectify the problem....with no additional fees! Customer service is top notch and price is fair too. It is good to see someone still cares about customer service and wants to earn your business.

Very happy with the services provided by C. Lee Plumbing. It's taken a few trial and errors with other plumbers, but think I have finally found a reliable/reasonable plumber in the area. Planning on both using and recommending for future jobs. Thanks guys!

My bathroom was all plugged up -- toilet, bath, sink -- to main line, which was still clear. To their credit, Pompeii's came on a Saturday and attempted to clear it. No luck. Snake could not make enough turns. They would have run a camera from the street, but couldn't find the clean out in the front yard. On Monday, the city (BV) came out and identified where the clean out was. Pompeii's returned and put a camera in from the front yard, but could not determine anything. They concluded that the pipe was broken under the basement floor and the next step was to break up the concrete basement floor and do a repair. I called Killeen's in Westlake who explained why Pompeii's snake got stuck and proposed a simpler solution. Cut the pipe ABOVE the basement floor, snake from there and install a clean out for future use. Brilliant! Clean and running free now! My biggest problem with Pompeii's was the negative attitude on their tech's part (Dave) and their outdated camera equipment. Dave kept telling me why he wasn't being successful, not suggesting ways to clear my stoppage. For the record, the blockage was NOT where Pompeii's thought it was, so breaking up the floor would not have been done at the right spot! Killeens had newer, better equipment that worked!