Best Bathroom Addition in Cleveland OH

Western Reserve Plumbing is the right choice for repairs big or small. Replaced toilets, installed new half bath vanity sink and kitchen sink with professional and timely service. Highly recommend the work of Western Reserve Plumbing.

Called and made an appointment with them  and Brian was to come out on Thursday August 11th at 2:00pm.  He called on Tuesday to say that he could not come out on Thursday and could he come out on the same time on Wednesday. Called the Plumbing Source  because as of 3:30 on Wednesday he still had not showed up and was told he was on his way, however I did explain that he had spoken with my husband and he had told him that he would be out at the same time as he was to have been on Thursday, however the Plumbing Source stated he said he would be there between 3-4 on Wednesday.  My husband stated that Brian said he would be out at 2:00 on Wednesday and never told him it would be between 3-4. Had to cancel the appointment. Will call another company. Had used the Plumbing Source for a previous job without any problems.

I can tackle a lot of home diy projects, bit plumbing is a weakness of mine. Litt's is always there with the right parts and advice when a job can be done diy. When the job is complicated, their staff is knowledgeable and thorough.

Does not call back when he says he will or keep his word. Did not act like he really wanted to do the job. Very poor communication. Fortunately I found someone who did the job and very well.

In fairness I have to say I've never got to work with them, but really loved their work on Yelp pictures and was excited to hire them. I called them and never heard back and it's been over a month ago so that's why I answered this way when asked about my reaching out to them....

The worst company I ever worked with!!!
He promised he will be in our house 9 AM Monday and when i call the afternoon he asked me why is this Monday? Than promised for the afternoon and after NO show for the next day, but never showed up or even call back.
Great business!