Best Door Repair in Cincinnati OH

Wanted to thank you for the gorgeous fence... not to mention the new bathroom shower.. thought was going to be a bit more difficult but wouldnt have known it.  Also the other odds n ends.. we are working on another little list. Most definitely have found our go to for around the house repairs and/or remodeling.. very good price, professional and polite.

Tony came on very short notice on MLK Day when he had planned to take the day off.  There was a leaky shut off valve that had connected to a washing machine that I needed to have repaired before we closed on the sale of the house. He was there within 2 hours and was able to fix it with a cap he had in his truck even though he had gone to home depot before arriving to buy what he thought was needed based on the photos I had sent him. He just charged me his minimum for his time - nothing else. Thank you, Tony!

Rob was amazing- very timely, cleaned up great, was punctual and did an amazing job replacing the nasty bathtub in my new home! It was a pleasure having such a professional craftsman doing such a great job. It was great having someone who could complete the big plumbing and a small electrical job at the same time. The entire process was flawless! From the initial contact with Illean to the finished project it was a great experience! Thanks so much!

Overstated the job hours and added travel time to overcharge me. Charged me for 2 hours for a 1 hour job.

Very disappointed in the integrity of this company. After completing services in our home, we received our billing statement which we felt to be incorrect- we were quoted labor to be $80/hr but were charged $100. Additionally, they used ~$35 worth of materials, but charged us $200. We called the company and were told 'too bad'; they were right, we were wrong, buzz off. Will not reco to anyone. What a shame, I'd love to support local business but can not accept this behavior.

Brandy the scheduler is rude! I've spent thousands of dollars with this company, and the customer service is not up to par! Kevin the technician was outside of my home for 5 minutes. They called me once at 8:18 and he was gone by 8:25. Brandy claimed that she called me several times and even had a number on my account tht doesn't belong to me! Again I received one call. We opened the front door, Kevin looked at my sister then drove off! Extremely rude and unprofessional! Not to mention we have been waiting days for this service since the first technician couldn't unclog the toilet with his snake. This is ridiculous and very unprofessional.

Update- after calling back and getting another individual and explaining the story she was very helpful. Kevin came back out within the hour and got the toilet unclogged. Kevin was great, pleasant, and showed empathy unlike Brandi who could obviously care less. Thanks again Kevin you were great. Leaving it at 3 stars for the hassle