Best Commercial Services in Chesapeake VA

They helped me with toilet installation and ran a water line to the new outdoor kitchen and installed the sink.I was very happy with their work. They showed up on time and they kept me informed and they were easy to reach.

I asked on my neighborhood Facebook page for references for ac repairman. I was actually given a different guy's name and he ended up sending me Kelvin with Rivera's Home Improvement! After meeting and doing business with Kelvin, I know it was divine intervention, because he was a God send! I ended up needing a new unit outside. Which could have been stressful to even think about due to expenses, but Kelvin is as honest as they come and doing business with him was a true blessing to me and my family. I now have a new unit, 2 days later. He showed up first thing in the morning just like he promised and my home is currently cooling in the low 70's and I now have a new 10 year warranty on my unit! I will never call anyone else about ac/heating ever again! I can't praise him or his company enough! No stress involved! I highly recommend him for your ac/heating work! You'll be glad you did

SCAMMERS!!! Beware of this Company. Got some work done by them. Billed me outrageously for the work and failed to explain the charges by any means, which is SHADY. I work in the industry and I know what the price range is for this for job! In addition, they were unwilling to provide me with receipts for the parts they claim that they purchased to complete the work! SHADY Again!

I can take the high cost of the work as long as I get a detailed explanation! Not wanting to provide basic explanation is by no means acceptable.

We used this company for our rental property. He's reliable and always there when we need him. He has fixed multiple issues for us (water heater, garbage disposal, leaks, etc.). Great work and reasonable pricing. We are happy with his service. Also payment is very easy as he accepts cash app.

Tried to book a appointment to have my unit serviced, was told that week. That was over a month ago. Called and text with 0 response. Also been waiting on a pad for my unit since 2019. The crew put a bed of pebbles which fall out into the yard creating a mess constantly. They might have been on point a few years back, just disappointed at this point.

Conner treats your family as thought it's their own.  I called with an urgent plumbing issue.   Mr. Conner, who happened to be in the neighborhood of my home, (not on business, but with his wife), was at my home within minutes remediating a plumbing issue that could have become huge problem for me.   Conner Services is the best!

Initial contact to finish was outstanding. Brandi answered the phone each time I called during business hours. My text were responded to in a timely manner. The new gas water heater was installed in less time than expected. Dillion and the gentleman with him cleaned up and hauled the old water heater away. All around professional, courteous and knowledgeable. No issues. Thank you!!

Amazing!!!!!
Super responsive! We had a big back up at our home and Sean was here within 20 minutes and it was after hours. He worked hard on clearing the line and followed up with running a camera thru to make sure nothing else causing issues.
Very satisfied and will call for any future plumbing needs.

The price was very reasonable and the service was great. Communication was great and there was no pressure when negotiating the price. I will definitely use this company again and I recommend!

Have used A-1 numerous times before and had good luck. The last conversation I had with whoever answers the phones has assured they will never be used again by me or my family. The secretary was so completely and unnecessarily rude that I didn't even bother to schedule them.

The receptionist hung up on me 3 times. Never spoke to her before. it was quite clear that she did so intentionally and with disrespect. I highly suggest not contacting this company for any services whatsoever.

I had a particularly stubborn problem with a leaking shower fixture.  Mostly due to the fixture being a piece of junk but it came with the house.   Leslie came out and patiently worked through two days of high adventure.  Throughout the repair he was pleasant and professional.  This is the second time I've used Mr. Rooter and I now ask for Leslie to be my assigned technician.

Terrible customer service.  Cancelled the appointment at the very time they were supposed to arrive!  When I explained that they took a week to schedule the appointment, that I had already taken off and that the leak had been destroying my cabinets, they said they had no other technician to send.  Ridiculous.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.

This review is for customer service only, it is not a review for actual service .  First issue I called 9/26 552pm, spoke with a woman said plumber would come to my home the next day but no time. 9/27 I call again 236pm woman tells me she has no record of me she will have scheduler call me right back.  No call. 9/28 I get a text plumber is come to my house today 11-3 I call them because I  have a VA appointment as I am a disabled veteran woman tells me well I emailed you at 5 am she told I'm a last priority due to home warranty

DO NOT USE THIS COMPANY!!!!!!!!
I filed a claim with my Home Warranty Company due to a leaky toilet.  Took a whole week to get an appointment with this company.  The plumber came out took my deductible and looked at the water draining down into the basement when the toilet was flushed. The plumber then said he had to call the Home Warranty Company because they were only allowing him 100.00 to fix the problem and it was going to cost more.  I never heard back from the Plumber, instead, I received an email from my Home Warranty stating my Claim was denied. I call my Home Warranty and asked why was my claim denied. Warranty Company stated because Budget Plumbing stated that the toilet was installed wrong and the floor needed to be replaced.  I tried calling Budget Plumbing to speak with someone other than the person that answers the phone and never got a callback.  I called several times a day for several days.  No answer and no callback.  My claim was denied because of this scamming company.  I had to pay out of pocket for another Plumber to come out and diagnose the real issues before my Warranty Company would pay for my toilet to be fixed.