Best Smoke Detector Installatio… in Charlotte NC

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

Happy with the result, great service, and price.

Yesterday ENECO  came from Hickory to tweak my HVAC, which he did a fantastic job on.  I really didn't expect them to come out on a Saturday and figured they would wait till Monday, but I got a call back quickly and he said he could be here shortly. The young fellow was named Adam and had been with the company for 9 years. To get to my attic access we had to walk around bins and big bags of decorations from Christmas.  I apologized for the mess and said it just needed to go in the attic when I got help.
He was so kind and gracious and offered to put all that stuff in the attic for me!  And it was a lot!   Then he gave me a few tips to make extra storage space with some of the plywood boards I had stacked up there. Adam was quite the professional during all this and I thanked him.  What an asset he is to his company,  and a blessing to me, to go above and beyond!

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

I called Roby for an after hours service request when my parents were having electrical issues and I couldn't be happier with how professional, quick and courteous Jake was. I chatted online with Joshua who had a customer service rep call me within minutes of hearing what I needed. Crystal the CSR was great, she collected my information and had the on call electrician Jake call to discuss rates and availability. Within 30 minutes of my reaching out online Jake was on the way. Talk about customer service! Jake diagnosed the problem quickly and made sure my parents would have electricity to their main appliances before coming back tomorrow. I highly recommend Jake and Roby for electrical work.

Came out quickly to repair a broken water line, which was the only positive.

Negatives:

1. Lost the lock key to my crawl space so I have to buy a new lock.

2.  Did not even attempt to fix landscaping they removed.  They removed lighting, a plant, and a small rock wall and left it scattered in the yard.  

Extremely disappointed with their aftercare for the price I paid for them to come out.

A friend of mine used North Meck Plumming.  I didn't just because they could not get out here as early because we had been without water for 2 weeks. They completely restored his landscaping as close to the original as possible.

In February IRV ran a gas line to our gas range. The first time it failed county inspection. Now, in September,we had a gas leak. In February and again today IRV is very difficult to speak with. When I finally got through to someone she was insolent as if I was bothering her with a gas leak. She chastised me for having attitude. Their shoddy work could have been dangerous, even catastrophic. She told me, on hold again, that they could send someone tomorrow...for a gas leak! These people are expensive, untrustworthy, unresponsive. Morris-Jenkins sent someone right out. They discovered that IRV connected the gas line wrong! I'm out 500 bucks but I trust Morris-Jenkins to stand by their work. Never trust IRV with your home or your life!