Best Water Filter Services in Buffalo NY

Combat plumbing came thru once again!! We woke up to a leak underneath my bathroom sink this morning. I was able to book an appointment with Combat plumbing immediately. The service was prompt, courteous, and thorough. This is the second time I have trusted Combat plumbing for my plumbing needs. They have done excellent work on both occasions! Thanks again Combat Plumbing!!

My wife and I had a pretty big sewage problem and my mom immediately recommended Jon the Plumber. Jon was able to come to the house within a couple hours of speaking with him and had a quote to us that night. The next day I had another plumber come out to give us a second quote and was told I would have it the next morning, that was 2 weeks ago and I still haven't heard from him.

As soon as I gave Jon the OK to start, he had the permits and his crew at our house ASAP and was happy to answer any questions I had and explain the work being done. Since the job was to replace the line outside, Jon said that he would stop by in a couple months to check the work again and to drop a camera down the line to make sure everything was still looking good.

Jon has been quick to respond, honest, and will take the time to walk you through what he is doing and the options you have. I will recommend Jon and his team to anyone I can.

At 8 pm on a Monday night, our ancient toilet finally gave out. I contacted a few plumbers via yelp, and Hazlett contacted me within 20 m minutes asking me to text them. Early next morning, I contacted them. They came within the next two hours with a new water efficient toilet and did an amazing job! The cost to replace the existing toilet with a new water efficient toilet, including disposal of the old one was $550. Highly recommended!!!

I have been a loyal Reliance customer for several years.
When I needed your service's the most was on Sunday March 22 2020, at 1853 (6:53PM) when my water heater broke and started spewing hot water into my basement, building up to 2 inches in depth and damaging many items.
I called the Reliance 24/7/365 Emergency service number and was engaged with a very belittling female customer service person! As I was panicking and begging for help, this person kept saying things like: Michelle like I told you... Michelle there is nothing I can do to help... Michelle our system is down... Michelle you have to wait until tomorrow morning... Do you want me to schedule you in?... Michelle I can't do anything else to help you... Michelle you must know what is happening in the world, there is nothing I can do.
As you can imagine, this is very frustrating behavior. I am begging for help. I have a broken rental water heater, and the leak is not stopping. My basement is filling with water and I recalled the Reliance ads keep stating: Call on Reliance, we are here to help, 24/7, for you, for your peace of mind...  -- well that is not true! --
I am very aggravated, and EXTREMELY DISAPPOINTED, with how this was handled! An emergency call is put off.
I work in Emergency Response, and I tell you, If I were to not show up, I will lose my customer! And have my reputation destroyed!
What are you going to do about this?

AND this is what they had to say:

On Friday, April 3, 2020, 02:13:27 p.m. EDT, Noelle Mackenzie
Good afternoon,
Thank you for your email and feedback. We appreciate this information and apologize for any difficulty you have had.
We will be reviewing your account and concerns below. Coaching and enhancement will be provided to those involved to ensure this is not happening in the future.
To provide some insight, our systems have been down. All service agents have been manually booking service orders to the earliest availability. No heat, no hot water and leaking units are priority calls. Unfortunately, we are not always able to guarantee same day availability. We strive to provide service as quickly as possible and our call centers are open everyday including weekends and holidays to ensure customers are booked to the earliest time frames.
Thank you for taking the time to contact us regarding this.

noelle macKenzie | Subject Matter Expert

I have been working with Zenner and Ritter for only a few months, but I extremely impressed by them! So far they did a major plumbing job for me, and did an impressive job at a VERY REASONABLE PRICE! Today they installed a backup generator for me and once again did an impressive job!

Don C was professional and very
knowledgeable. He answered all my questions and was able to handle the problems I was having with my new faucets.

Anthony, due to the fact that you refuse to respond via text message or phone call I will be communicating with you here since this seems to be the only place you actually respond. Attached is a photograph of the documents pertaining to the legal action we have taken against you in state court from the New York State Attorney General. We have also contacted the Better Business Bureau and will be filing a local lawsuit with the Amherst Town Court. Also, due to the fact my wife's doctor has informed us that our baby is showing signs of stress related developmental issues you are no longer going to have any contact with her whatsoever. And hear me loud and clear on this... if you attempt to contact her in any way we will be filing charges with the Amherst Police Department with charges of harassment. You have caused her that much stress that I will no longer allow you to have anything to do with her. I have hired someone else to finish the job. We will see you court.