Best Tankless Water Heater Installation in Buffalo NY

This is a company I worked with many times on many houses over many years.  I really wanted to like them and did find the basement part of the business very good.  The plumbers and the energy workers were quite bad.  First of all they are expensive. I will give them credit on being available quickly, but I had frequent call backs to fix problems they either created or only solved temporarily. The basement people actually recommended foaming for insulation when there was a house-long gap between my crawlspace and open deck (the deck had been replaced and the house suddenly much colder.  On more than one occasion they told me work was completed and accepted payment only to find out the work was never done.  I've spoken to Frank many times over the years and he always promises to fix issues.  I think he genuinely intends to do so, but his workers are inconsistent at best.  I finally agreed to give him one more chance about a year ago to fix a leaking toilet he had charged me to fix but hadn't fixed.  He had said he was going to do the work himself and the tenant was favorably impressed.  A few months later the toilet is leaking again after he got paid a lot of money for a second time to fix it.  I find out that he again sent one of his workers and didn't do it himself.  I have waited over a year to write this review thinking either he would notice that I have stopped calling him or that the toilet would start leaking again and I would realize it wasn't the fault of Franks.  Neither happened.  I am happy to report my 11 houses are in the hands of a much more competent plumber.  If you need a quick but expensive fix to a small problem, this company can be good.  If you need anything big or serious or if you aren't there to supervise their work, there are a lot of good plumbers in town.  Buffalo is moving up in the world and good vendors of all kinds are moving in to help.  No more needing to depend on companies like this.  Yay!

They installed a split system air conditioning system with the picture frame fan unit inside the house. They were fantastic!!!! Showed up early. Very responsible and respectful of the house. I highly recommend them.  The two men were professional and efficient.would have them do work her again

I used Yelp's Request a Quote feature and they came out and quoted a job to run hot & cold water, a drain line, and two gas lines up to my kitchen to hook up a washer & dryer as well as a new stove.

The estimate was done in a timely manner and was professional. I do like that the owner gave me the estimate right away on the spot and seemed to know the cost of materials.

I appreciated the timely manner of the estimate and the professionalism, I always do at least 3-4 estimates before scheduling any job, so it'll remain to be seen whether I go with Bright Star, but I always live by the rule to get at least a few estimates for any job over $500.

EDIT: I did find their quote to be on the higher side after getting a comparing estimate, but it could have just been this particular job.

Amazing! Sam is very friendly and professional. He came in and figured out what was wrong and fixed it quickly for a reasonable price. If I have an plumbing issues in the future he's who I'll be calling

Wow what a liar you are! should have read the Better Business bureau reviews before calling!

It seems the hours of operation are exclusively for plumbers and not the general public. I work 9-5 and if I need to wait for the weekend to rush in because they close early. I am to find a suitable business that understand the real working class in this city.