Best Hot Water Recirculation Pump Repair in Buffalo NY

Amazing! Sam is very friendly and professional. He came in and figured out what was wrong and fixed it quickly for a reasonable price. If I have an plumbing issues in the future he's who I'll be calling

DO NOT USE! My home warrany company sent them out, so I cant comment on prices.

However, he did not fix Hot water tank properly. He replaced the dip tub.

After he replaced, he turned the flame one notch up right below the hottest setting! He never told me, which resulted in me burning my hands while washing dishes with SCALDING HOT WATER. I dont know what his reason was for doing this. The only thing I can think of he could fool me into thinking it was fixed.

Little did he know when that scalding hot water becomes luke warm while filling a 1/4 of a bathtub, I would find out.

He should have replaced the tank. Why would he not? The tank is 25 yrs old!!!

I'm sure he charged my insurance company a pretty price for a part that
Was not needed!

I am beyond upset and so are my scalded hands!

I have to start by saying Tony Cellino is an honorable man. I wish I could say the same for the so called plumber he sent to do the work my wife and I contracted him to do. John C is an nice guy but we didn't hire him because we needed a new friend, we hired him to be a plumber to do a relatively simple bathroom remodel. He was not up to the task. In fact, he took our plumbing situation and made things worse. First, he back pitched the waste line he was paid to tie into. Second he hacked a hole in the wall of the second floor apartment, cutting through and eliminating the structural integrity of a 2 X 4 and cobbling together a repair to reconnect a breather pipe. Then in changing out a radiator he got in over his head and spent a whole day running around buying parts and installing breather valves which were not necessary. Finally, in installing the rough plumbing for a wall mounted sink, he forgot to take into consideration center lines and length of distance between supply/waste lines and faucet/drain hookups. By the time we became aware of this issue, drywall was installed and it was simply too costly to go back and correct his mistakes.

After complaining loudly to Mr. Cellino, he sent out a qualified plumber who corrected all of John C's work in a neat, timely, and competent manner. So we're kind of stuck between a rock and a hard place when it comes to writing this review.

The plumber who is assigned to do your work is by luck of the draw. If John C shows up at your house to do anything other than minor work, I would send him packing. But Cellino Plumbing does have extremely competent employees and as I stated at the beginning of this review Tony Cellino is an honorable man. Even with the hours of extra work involved in rectifying all of John C's terrible work, the price never changed and all issues were resolved.

Bruce & Mary Beyer

Update 1/5/23 : Joel is STILL LYING. The Small Claims Court case was dismissed because I was only able to obtain 1 repair estimate, NOT because The Plumber was found to be without fault. And the empty offer of a 250.00 credit is ludicrous because I would never use this company again and he knows it. Are your pants on fire Joel?

Take your business elsewhere. The owner refused to accept responsibility for the damage caused to our bathtub during the work we had done. We did everything we could to avoid it, but ended up in court. The owner of this business stood before a judge in Small Claims court this week, under oath, and lied right to her face. There is your example of what kind of person is trying to take your money. Joel has a God complex and believes he's above the law. What kind of business owner refuses to answer a Better Business Bureau complaint and lawyers up for a $900.00 Small Claims case? A dirty one.
Waiting for the verdict.