Best Solar Water Heater Installation in Boston MA

So glad Matt was the only one to call me back after hours on a Tuesday night. After my heat just abruptly stopped working in mid-December with my husband at work, I went into panic mode and started calling local small businesses on Yelp. I left a handful of messages for different companies and Matt called me back almost immediately.
He was so nice on the phone and offered to come out right away for an emergency visit or I could wait til the next day for a scheduled visit. He gave me prices for both and even gave me estimates based on what I may need.
Within an hour from my original call, he was at my door to help! When diagnosing the problem he was very thorough and took the time to explain everything to me. My heat is now fixed and at a reasonable price. I couldn't have had a more pleasant experience and will definitely be using Buss in the future!

I had a small plumbing job and Nate was one of the first to respond via Yelp and offered a fair price.  Communication was great.  He was very professional and spent time answering some plumbing questions unrelated to the job I hired him for.  I would recommend this company.

I had a problem with my toilet flush. The tank would not refill. I reach out and Nate from Bay State Heating & Cooling responded within several minutes. Told Nate my problem. He gave me a quote and arrived at my home in 1.5 hours to fix the problem. Nate was very professional and courteous. Thorough and cleaned up after. Even put on shoe covers while working in the bathroom.

I'm giving a middle of the road score, which will go up if my phone call us returned and down if it isn't. I got home this morning to find your truck parked in my spot. Your plumber wanted to argue with me that it wasn't actually parked there, he was merely unloading it. In my clearly numbered spot. When the tow truck arrived, he argued with the driver until the driver asked me to call the police. I did and went into my condo, the truck is now moved, I don't know if it was before or after the police arrived. Please note, this has also triggered a call to the building department, if you're working in unit 3 you spotless be fine but if you're in unit 1, you should go pull a permit.

I called for HVAC repair at the start of the cold weather and they said someone would be out later that day -- even giving me a time window in which to expect them. They then canceled last-minute during that window, leaving me without heat after I had already turned down other companies due to my exising appointment with them. The best they would offer as a rescheduled appointment was not for another month.

I took a chance on a company without any reviews and this is the result. Call them at your own risk.