Best Security System Installation in Boston MA

I wanted to have someone from 128 come out to do some routine maintenance on my cooling system. I called and they said a tech has to come out even before they'll give you any service pricing information - I get that they might not want to give quotes over the phone, but to refuse to give any sense of general pricing, like hourly labor rate, or charge per pound of freon, or typical cost to recharge or do maintenance on a functioning system... it's a bit of a crazy policy.

Their job rates are exorbitant - 3 to 4 times more than regular market price. Like other reviews here, we got limited service and over charged. The person repaired a 20 year old drain stopper, the type Home Depot employees give away for free. The part should have been replaced just on principle. Rodenhiser does not give itemized estimates, the labor is not drawn out separately from parts. We ended up paying about $425. an hour labor and $5. parts for some guy to re-caulk a drain. The job was crappily done and the caulking was left uneven and messy.

BTW - Watch out for the fake 5 star reviews. What normal customer doing a review writes:

There's a very good reason why Rodenhiser, a family company founded in 1928 is still around - they provide outstanding service and exceptional quality.