Best Doorbell Installation in Boston MA

I hired Paul and Gary to help make my two-family more livable. They came on short notice and even rescheduled jobs to help me finish before my tenant arrived. They put in two smallish IKEA kitchens, Gary tiled one of the kitchens, re-grouted a bathroom, and straightened up various odds and ends around the house. I was very happy with both of them.

We recently moved into a home in Wakefield and finally broke down one night and turned on the A/C during the heat wave last week...only to quickly find out that our second floor zone unit was not blowing cold air.  Add this to the list of moving into a new home frustrations.. and to my husband's constant 'did we buy a money pit?' comments.. After a few tears with another issue to address, we pulled ourselves together and took to Yelp.

We found great reviews on Yelp for this local company, and reached out late at night via Yelp messaging (we were desperate!); we immediately heard back first thing in the morning and were assigned a visit that day to determine the issue.  The cost for the initial inspection was quite reasonable compared to some of the other competitors we had also gotten quotes from.. not that we're trying to cut corners, but did you read my comment about the 'money pit.'  We need to save pennies where we can!

Back to our experience with 128.. I think we hit the jackpot with our technician, Matt.  He was extremely friendly, knowledgeable, and patient.  Matt was completely sensitive to the fact we were pretty bummed out to find out our new house did not have working A/C, and also very aware of the fact we have a 4 month old baby and I am a bit Germ OCD with a no-shoes in the house policy, having no problem wearing shoe covers (and even bringing his own!).

Matt almost immediately identified the issue after walking us through his plan of attack.  Sadly, the part that needed replacement may have been covered under warranty, but the previous owners never registered it.  Matt spent a significant amount of time on the phone with the manufacturer trying to get us some relief on the cost, and also to make sure we know how to register and warranty the new product replacement.

In addition to the repair, Matt did a full tune up on both of our units, and in doing this found another small issue with our wiring that he had the part for and fixed.  He obviously takes incredible pride in his work, and spent a lot of time with us to discuss our unit, how it works, its efficiency, and even offering suggestions on filter placement.  Maybe he realized quickly we had no idea how HVAC systems worked, but we truly appreciated the time he took above and beyond just making the repair, and we both feel much more knowledgeable now about our system, and how to better maintain it to avoid more costly issues in the future.  Many service people just rush in, make the repair, and rush out to the next job.  With Matt, we never felt rushed, and we felt he was more than willing to answer all of our questions (sorry, Matt, some were probably dumb!), and explain the work he was doing in granular detail.  He even offered to be our 'go to' should we have some questions on the system in the future, and I can guarantee we'll take him up on that!

We whole heartedly recommend 128 for all of your heating/cooling needs.. and I would ask for Matt.  But please don't ask too much, as we want to make sure he's always available for our tune-ups!

(Please.. Please.. no more big houses issues).

Despite their response here, when I phoned the office and tried to email I got no reply. No money back, no apology, nothing. Choose a different company!