Best Doorbell Installation in Boston MA

It is really difficult at these times to find a reliable handyman with utmost most sincerity and integrity. I am really happy with the way he does business and his business philosophy. He is really transparent and makes things easier with clear communication. Plus he knows what he is doing, he cares and respects his work. Highly recommended!

I was not looking forward to replacing the 16 year old heating/ cooling system in my condo: the cost, the inconvenience, the mess. I couldn't have been more wrong with 128 PHCE doing the work. I negotiated a good price and package, including Mass. Save 0% interest loans, with Darren (who was extremely easy and conscientious to work with). The furnace was installed by the team of Ron and Rafael. They were excellent technicians and good, good people. They worked around my needs and got the work done quickly and efficiently with no mess and minimum inconvenience. It was obviously that they loved their work, were good at it, and were going out of their way to make life easy.
In my 3 or 4 years of working with 128 PHCE I have noticed something unusual and remarkable about their employees: they all really enjoy their jobs and each other. There is a level of integrity and collegiality that I have not seen in other service companies. They work together easily, ask each other for advice, and go out of their way to be concerned about the customer. They love their work. For example, Ron noticed a prior installation that was perfectly functional but not well located and ugly; he replaced it in a manner that was easier to deal with and more aesthetically pleasing. And Ron is not unique: Paul, Ari, Chris, Roger, Kris, Craig, Eddy, Austin, and all of the others were pleasures to work with, both as master craftsmen but also as fine human beings.

When I called Gem Plumbing and Heating, I thought I would be getting someone that could do plumbing and heating as the business name implies. They could do neither.  They were very honest about it though.  I'll give them that.  

Our electric water heater kept tripping the breaker. I called Gem.  They were very nice on the phone.  They told me it would be a $99 service call fee.  I could test to see if it was just a faulty breaker myself but, $99 so I don't have to mess around with electric and water?  A very fair price.  

They came out the next day.  Very courteous. They spent 12 minutes verifying that the circuit to the water heater was good. That was it. Their conclusion as worded on the receipt found possible faulty hot water tank.  Is it faulty or not? I asked if I needed a new water heater.  The response I got was We're just electricians. We can have a plumber come out. Roughly how much would a new tank cost?, We're just electricians.  They couldn't even tell me how much it would be to send out a plumber.  

Since the furnace also produces hot water and the water was still coming out fairly hot I asked, Is there a way to turn up the temp on the furnace?. You guessed it, We're just electricians but, we can send a furnace person.  

TOTAL CHARGE FOR 12 MINUTES OF WORK? $325  

That's right, the $99 is just to drive the truck to your house.  It doesn't include any work.  That's about $27 per minute.  It took them longer to fill out the paper work.  I even had to put them on MY wifi so they could do it.  Maybe I should charge them for that.  I'll only charge them $25 a minute so, about $500.    

So I guess I would have been charged another $99 plus whatever else for a furnace person to come out and turn up the heat then, if the water still wasn't hot enough, another $99 plus whatever else to have a plumber come out to replace the water heater.  

The invoice I got doesn't even have a breakdown of what was done. Just one line that says they cashed my check.  Is that even legal?  They couldn't even tell me how much it would be to send out a plumber to tell me if I needed a new water heater or not.

I should have put this on my charge and disputed the charge.