Best Security System Installati… in Washington DC
Stay away! This project has caused us nothing but stress and work!
We were given a time estimate of 3 days for replacing the ceiling on our main level and installing 8 recessed lights. When we noticed that workers did not make use of any tarp or drop cloths, or care when working in our home, we were annoyed. When the work took 5 full days instead of 3 we were frustrated but understood. Sometimes something turns out to be more work than initially thought - it happens. We were so desperate to get our home back that we even ended up helping the workers paint & clean, just so we could start the process of moving back upstairs into our main level.
When we fully inspected the work the next day in daylight we realized that it was a mess! The ceiling was uneven, full of dents and craters. The work around the recessed lights was messy and just plain ugly. Our hardwood floor was still covered in paint, some of the baseboards damaged and a wooden beam dividing our living space, covered in paint and scratched.
I mentioned all our concerns to Clay when he stopped by a few days later to change out some light switches. He ensured me everything would be taken care of and fixed. We agreed Gabriel, his worker who did the majority of the work, would stop by the following weekend to fix any spots that needed more work.
Gabriel did in fact stop by 2 more times, again plastering, sanding and painting without the use of any tarp or drop cloths (we provided our own this time but paint still got on our rugs and floors). In an attempt to fix some of the damaged spots on our wall he used our wall paint we had sitting on the counter, which was glossy paint for the kitchen, on our living room walls which used matte paint. Leaving us the having to repaint the entire living room. The ceiling was still uneven, a light fixture in our hallway covered in paint, and the recess lighting still messy. Our house was yet again completely covered in dust, paint and plaster and we were still living in our basement.
After 5 full days of work and 2 extra evening visits, we were still extremely unhappy with the work and the care (or lack thereof) taken in our home.
I contacted Clay and told him that we were very frustrated mostly as an FYI but also declined having Gabriel come to our home again since we already knew it would end up in more damage than progress. We decided to fix any issues ourself since we just wanted our home back. Clay apparently took this as an opportunity to reveal his anger issues and accused us of not paying (I personally paid the amount in full 1 week prior with him standing across the room) and threatened to put a lien on our home and that we would hear from his attorney. He then said that it was not fair to complain without giving him the chance to fix any outstanding issues with their work. But after 7 days of work when 3 days were promised, we felt we had given more than a fair chance to make things right.
Overall a bad experience with this company. We had been very accommodating with the work taking much longer than promised, the mess in our home and paid in full before work was finished.
Unprofessional, rude, careless and no attention to detail. Will definitely never use again or recommend to anyone. Stay away!
We were given a time estimate of 3 days for replacing the ceiling on our main level and installing 8 recessed lights. When we noticed that workers did not make use of any tarp or drop cloths, or care when working in our home, we were annoyed. When the work took 5 full days instead of 3 we were frustrated but understood. Sometimes something turns out to be more work than initially thought - it happens. We were so desperate to get our home back that we even ended up helping the workers paint & clean, just so we could start the process of moving back upstairs into our main level.
When we fully inspected the work the next day in daylight we realized that it was a mess! The ceiling was uneven, full of dents and craters. The work around the recessed lights was messy and just plain ugly. Our hardwood floor was still covered in paint, some of the baseboards damaged and a wooden beam dividing our living space, covered in paint and scratched.
I mentioned all our concerns to Clay when he stopped by a few days later to change out some light switches. He ensured me everything would be taken care of and fixed. We agreed Gabriel, his worker who did the majority of the work, would stop by the following weekend to fix any spots that needed more work.
Gabriel did in fact stop by 2 more times, again plastering, sanding and painting without the use of any tarp or drop cloths (we provided our own this time but paint still got on our rugs and floors). In an attempt to fix some of the damaged spots on our wall he used our wall paint we had sitting on the counter, which was glossy paint for the kitchen, on our living room walls which used matte paint. Leaving us the having to repaint the entire living room. The ceiling was still uneven, a light fixture in our hallway covered in paint, and the recess lighting still messy. Our house was yet again completely covered in dust, paint and plaster and we were still living in our basement.
After 5 full days of work and 2 extra evening visits, we were still extremely unhappy with the work and the care (or lack thereof) taken in our home.
I contacted Clay and told him that we were very frustrated mostly as an FYI but also declined having Gabriel come to our home again since we already knew it would end up in more damage than progress. We decided to fix any issues ourself since we just wanted our home back. Clay apparently took this as an opportunity to reveal his anger issues and accused us of not paying (I personally paid the amount in full 1 week prior with him standing across the room) and threatened to put a lien on our home and that we would hear from his attorney. He then said that it was not fair to complain without giving him the chance to fix any outstanding issues with their work. But after 7 days of work when 3 days were promised, we felt we had given more than a fair chance to make things right.
Overall a bad experience with this company. We had been very accommodating with the work taking much longer than promised, the mess in our home and paid in full before work was finished.
Unprofessional, rude, careless and no attention to detail. Will definitely never use again or recommend to anyone. Stay away!
8418 Aubrey Dr, Manassas, VA 20111
Highly recommend 1st Generation Services. When I needed a professional subject matter expert for an electrical issue, they were there. They got the job done with speed and courtesy. I texted the owner to schedule various services and he understood my schedule, most definitely a trusted agent for present and future plans for the improvement of my home. I highly recommend this company.
Upper Marlboro, MD 20772
Andrew installed a new chandelier in our foyer. He was fast, efficient and did what seemingly 3 other contractors couldn't for a very fair and reasonable price. I would highly recommend and we will definitely plan to call Andrew in the future.
Washington, DC
Great company, use them with confidence. They care about their customer service. We have tried several other companies for our irrigation needs, especially for the Spring start up and Fall shut down of the sprinkler system. They also do the inspection on the sprinkler valve as required by the county. We like that they email us to set up the Spring and Fall appointments. It's one less thing for us to worry about. We have been using Problem Solved Services for several years. They are prompt and professional. Their pricing is fair. We called Problem Solved Services on Monday and Joe came out the next day to fix our sprinkler issue. We had a large puddle in the front yard. Joe found the problem right away and repaired it. They have repaired many leaks, cut or broken irrigation pipes, adjusted or replaced clogged or broken sprinkler heads. We are very pleased with this company.
Washington, DC
We live in McLean and have used Nugent for all of our plumbing and HVAC needs for about 15 years. Whether the job is big or small, they are friendly, responsive, reliable, and stand by their work. I recommend them to everybody.
45921 Maries Rd, Ste 160, Sterling, VA 20166
Extremely professional, prompt, courteous and well priced. I called a bunch of other companies and JA was the quickest to return my call, give me a quote and schedule service. I will be using them for all my projects!
7607 Wildwood Ct, Lorton, VA 22079
It took 4 visits from the company to finally fix a kitchen faucet. Then they tell me they don't like to fix, just replace and the job wasn't waranteed.
After seeing my initial review, the manager reached out to me to rectify the situation positively. I was very appreciative and will use them in the future.
After seeing my initial review, the manager reached out to me to rectify the situation positively. I was very appreciative and will use them in the future.
5740 General Washington Dr, Alexandria, VA 22312