Best Plumbing Inspection in Virginia Beach VA

These guys are the best. Reliable, prompt and courteous. They did the job on time and on budget. My AC is blowing cold and we couldn't be happier.

We had a massive pipe leak in our yard and found Jack through the neighborhood watch app. He and his son are awesome, responsive and extremely knowledgeable. Would  highly recommend

Rich was prompt, courteous and did great work.  I would not hesitate to use this company in the future and definitely recommend them.

Very professional. Answered all my questions. Did a great job on my bathroom fan. I would recommend

These guys showed up the same day I call. Took out my hot water heater and replaced it within three hours. Super professional, friendly and knowledgeable. Not one spec of mess was left behind. I was very pleased with the price expected to pay a lot more for the fast service. Thanks guys

Fantastic service.  Very friendly techs that know what they're doing. Came out same day to identify the necessary repairs and were back the next day to fix it. I would definitely recommend them.

Fast service appointment setup even during the Christmas holiday week. Friendly and efficient service technicians. Great desk help for follow up with our home warranty company for the hot water heater.

I contacted Atlantic Plumbing for an estimate to add a new gas line to our house. We agreed on a day for them to come out and they called that day and said they were on their way. We never heard from them again. I contacted them four times after that to find out why - three times by phone, leaving a message each time, and the fourth time via their website. I never got a response from any of my repeated requests to contact me.

I can't recall a company with a more bizarre approach to conducting business.

The following is the feedback I provided to A1 Sewer and Drain in response to their after 'service' email requesting such.  As it has been over a week and I have not heard from them I am posting my feedback here....

I called Friday, 5/14, because my kitchen sink was clogged very badly.  I was sent an inexperienced plumber who seemed intent from the get go to sell me on having my flooring demo'd so that the line could be replaced (I'm on a slab...).  From the first phone call before he even came out he mentioned that as a possibility.  The estimate started at 10k to demolish my living room floor and the floor in our office and replace the line.

After he arrived, his first attempt at clearing the clog was to use a hydrojet with an inappropriate 75' attachment that he had never used before (it was new..).   He proceeded to climb onto my 2nd story roof which is extremely steep to get to the roof vent.  The hydrojet attachment was only 75 feet of which probably 30-40ft was used just to get to the pipe on the roof leaving him maybe 35ft to insert into the 2nd story roof vent.  The nozzle on the end was 3-4 inches in length and solid metal. There was no way he was going to make any turns with that.  Even so it was at least another 30-40ft to the sink and the clog was at least 60+ feet beyond the sink.  Then they had trouble even getting the water flowing to run the machine as apparently it was not set up correctly.  After this failed attempt (which it was obvious from the beginning that it would be) it took him at least 15 minutes to come down from the roof as he was terrified of the incline.  He partner was considering calling the fire department to get him down.  It was then that we noticed that he appeared to be wearing cowboy boots....  incredible.

Anyway, after getting down off of the roof he finally asked where the kitchen sink was located (I had told him in the beginning thinking he would start troubleshooting there but I pointed it out to him again).  So, then he tried to go in through the p-trap under the kitchen sink with an auger with the corkscrew at the end of it.  He got in about 60ft (according to him) and pulled it back out and it had hair and other crap on it.  He quickly wound it all back into the machine and made no attempt to run it back through again.  Instead, he put the p-trap cap back on and ran the water which still backed up.  He didn't seem to want to try again at the kitchen sink with his auger and instead was intent on trying to sell me on having the line replaced for $10,000 which would require them to demo my floor in my living room and office to replace the line.  Before leaving he did give it one more try through the access port in my laundry room.  He ran a 100-foot auger through and came up dry.  Needless to say that the drain in kitchen was still clogged....  Then after he made several phone calls (apparently to someone at A1) he came back and told me they could replace the line (demoing my floor in LR and office for only $4750 since it was only one line. It was always one line).  Anyway, after 2+ hours and nothing being fixed I was charged $195  I paid him $200 in cash and didn't get a receipt, didn't even think about that at the time after being subjected to all that BS.  Even on the way out he was telling me that as an 'expert' he knew the only way to clear the clog was to replace the line from the sink going through the foundation and that he would hold onto the estimate for when I decided to do it.

On Tue, 5/18, I had another company, Tony and Son Plumbing, come out.  Tony cut an access port into the existing piping behind some drywall on the other side of where the kitchen sink is and ran another auger with a cutter at the end through and my line was cleared in minutes.  Needless to say, I will not be calling A1 Sewer and Drain for service ever again.

If I had one word to describe my experience it would be Shysters...   In my opinion you should be ashamed of yourselves for this service (or lack there of) and should return my $200, but I won't hold my breath...

Do not call these people unless you want to be frustrated!  They are so unprofessional including the female who answers the phone.  I see another reviewer said they called at the end of the day stating they would be there until Monday on Friday.  At least they called.  I didn't get a call.  No phone call at all.  These people are under contract with my home warranty company.  First they scheduled me outside the turnaround time under the contract which requires 48 hour turnaround.  Next they didn't show or call after waiting from 12-4pm.  I called at 3:50 and nasty Donna who answers the phone said I was next and they were coming.  She was very disrespectful earlier this week.  Well it's almost 8pm no Ellsworth and no answer.  If they don't care about a contract which brings them lots of work, they won't care about someone who is not under contract.

The were sent to us by our warranty company paid from our power bill to replace a bad water heater.  They came on Friday night to assess the situation, replaced the water heater on Monday morning.  Excellent job, very professional, timely, and courteous.  I had totally the opposite experience from the previous review.   Good job!

Can not comment on quality of work considering it is now 3:20pm and we have not seen the plumber that was scheduled to come at 9:30am. Several calls have been made and we were told of course, the job took longer than expected. No consideration that people have to take off work. Will they reimburse for a days wages. If they were held accountable they would not yank people's chains the way they do.
Finally came at 3:30 and did not have the proper equipment to do the job.