Best Emergency Services in Virginia Beach VA

Mr. Stokes was hired to do a commercial job with a 13k budget he breached his contract multiple times he would come to the job every day for about week walk around say he needs to go to store to get what he needs and never come back and then do the same thing the next day and so on.. when frustrations grew he rushed and sat all my fixtures in place as if they were connected to take pictures and none of them were installed he was responsible for plumbing materials he didn't buy them although he was already paid in advance he didn't install fixtures I requested but attempted to invoice me for fixtures that were existing..I was left having to pay an additional $4000 for the things he didn't do he completed 65% of the job and once he had his money he lost all professionalism for the remaining 35%

Professional & knowledgeable. Give them a call, they've come to the rescue three times for us and even replaced all of the cast iron pipes under our house with PVC when we had tree roots in our main line.

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

We had Roto-Rooter work with our property in Norfolk, involving plumbing work in a bathroom, seriously in need of new piping, connecting up a new toilet and new vanity -  this was major work and they accomplished it in a relatively speedy time frame to our satisfaction.  Working with Brady Howard was refreshing.

Honest. Actually honest! Came out right away. Office and plumber both very polite too! Will definitely use them again.

Used him today! Called yesterday afternoon. Was efficient, quick and reasonable price. Will definitely call again if I have a plumbing problem!
Called yesterday afternoon about a clogged sink. Came first thing today. Was quick, efficient and reasonably priced.  Will definitely call again when I need a plumber!

My first encounter with Justin was during a bathroom remodel in which I already had a hired plumber. He looked over the work that was done, said it was subpar with cut corners, and confronted the plumber for me getting him to re do the work for no charge. He earned my respect and has had PLENTY of my business since then.
Justin has consistently provided top notch work at my home. He responded to an emergency sewage issue that two other companies couldn't fix, installed a tankless water heater, removed the boiler, installed a brand new gas line and made all the new connections look stellar, replaced replaced toilets... and more. There hasn't been a issue he wasn't able to fix and charges far less than major companies. Anyone that can match his pricing isn't going to get the job done correctly.
I can't recommend Justin and Flotech Services enough! He's now taken care of friends and family and everyone thanks me for the recommendation. So glad he FINALLY set up Yelp so I can for all recognize him!

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

Service was appropriate, arrived on schedule ---at the end customer did not get any info regarding the $25 coupon which was at the web site.Very poor customer service by Candice at the  office .

Bad business.  Leaving my son's family, with infant, in a warm house during a hotspell, while my son is away on military duties.  It took me three calls to get a lukewarm response at best, despite promises they would call call (there is a maintenance contract in place, to make matters worse).

They just want to upsell additional diagnostic services when they already know what the problem is.  

Stated there must be a coolant leak in the AC unit.  Recommended a $300+ electronic diagnostic.  When I asked why can't they give a freon charge, they said it's against their licensing, since they know there is a leak.  Yet they want $300+ to prove it's a leak - which they said will ultimately require a new coil (which they stated in their report is pristine - it's not that old).  When I asked about the cost for the coil, they weren't sure.  

So they are certain there is a leak, but they want me to spend $300 to prove it's a leak, and then require a new coil, which they are not sure how much it will cost.

Avoid them, unless you want to burn money.

Beware before using this company. They will charge you for services they didn't do. I personally would look elsewhere.

Tried to over charge for time. Charged for 1 hour 15 mins and was there 1 hour. Showed him time on ring camera and he still argued saying he was going by his time. That 15 mins was an extra $50! Also charged labor to fix clogged toilet AND CHARGED FOR THE TOOL USED! $150 for the tool on top of the labor fee. Also travel charge. Not like I can bring my toilet to them to fix so that's just a way to get a little more. Feel very taken advantage of.

Water Heater Installation

1. Valve is not even on the drip pan,
2. Didn't use primer when connecting pipe,
3. Pipe too short, so just vent it,
4. Recycle old pipe cpvc (flexible metal pipe would have been more stable and nice,, but hmm)
5. Drain pan doesn't even fit the water heater,
6. Water heater blocking the drain from drain pan,
7. Asked 100 more for 20 drip pan (oh phone, we agreed that drip pan would be included)
8. Called 300 more than what was agreed on the phone (on phone, agreed that pipe work near would be included but he decided to charge more. And he said I don't like hassling with price)

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.