Best Tankless Water Heater Installation in Virginia Beach VA

I live in Newport News and was referred to Drain Wizard by Homeserve, a home service plan provided by Virginia Dominion Energy.  I contacted Homeserve on 12/3/2021 after researching several plumbers in the area who could perform a drain cleanout on my home property.

Homeserve dispatched a call to Drain Wizard within minutes.  Mr. Booker, according to his name that was printed on the work order, arrived promptly at 12:12 p.m.  He knocked on my door announced himself and immediately was led to the area of the house that was in need of plumbing issues.  He glanced at the toiled and mentioned that since the toilet was not flushing, snaking the toilet would be an option.  Mr. Booker retreated outside to assess the work area (so I thought).  In the interim, I presumed he contacted Homeserve to get the work order approved to no avail.  Meanwhile, while Mr. Booker spoke with a claims representative, I was also on the telephone with Homeserve informing the agent, Jimmy, of what had transpired outside.

When I looked outside to summon Mr. Booker to the telephone to speak with Jimmy, Mr. Booker and his coworker left my property in the Drain Wizard truck immediately.  Mr. Booker never knocked on my door to inform me of his findings; whether or not the work was feasible or covered under the Homesere warranty or anything whatsoever.  No work was completed!
Mr. Jimmy apologized to me for the lack of professionalism from Drain Wizard's employee.  I contacted Dee on 12/4/2021 and asked to speak with a supervisor or manager.  She informed me to call back at 8:30 a.m. because all of the managers were in the field.  Sorry, Drain Wizard, you missed the mark this time!

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

My water heater went out last night. I called Mr Rooter and they had someone here first thing in the morning.  They were very knowledgeable and conservative in their approach.  Sean was my technician. He was able to identify and provide options for the repair. I opted for a new water heater and he was able to replace and install the new job quickly and efficiently.  I will call Mr Rooter for all my plumbing needs.

I was beyond impressed with All Time Plumbing from start to finish. They showed up on time, in masks and foot covers (although I told them it wasn't necessary), and fixed four of my faucets' low water pressure in less than 20 minutes. Literally. Less than 20 minutes. I'm blown away and very thankful for them. It's clear to see why they have so many five star reviews.

This is the second time I've used Plumbing Unlimited because they did such a great job the first time. I was not disappointed!  This time I called on Thursday afternoon and Lamont was here Friday morning. He has the knowledge and confidence to put a homeowner at ease. I will not hesitate to call them again for any type of plumbing issues.

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

Non urgent repair for something pest inspection found under house.  On time, professional, very knowledgeable, will recommend to anyone.  5 stars all around, do not hesitate to call if you need a plumber in Chesapeake

Justin came over within 3 hours of calling, went to get the part (that part wasn't super easy), and then came and installed. Boom. Done. Hot water again. Nice guy. Down to earth. On time. Great job.

Always awesome service.  Guy really cares and is a stand up dude!  He's always professional and his work is top notch!

great work, great price, great guy! so many plumbers & other skilled techs price gouge while feeding you a line of bull about why they need to replace your nano-isolater (or whatever) but this company is legit with hard work done properly and efficiently. look no further, you've found the one you want.

I did not use their service in the end.  We asked them to come quote a job to put in a new water heater.  Somebody came out within a couple business days (great!) and he told me he would need to go back to the office to figure the quote (fine) and it would be e-mailed tomorrow.  Tomorrow came and went, then a week, so I called to request the quote.  I was told it would be sent via e-mail the next day.  Another week went by so I called again and was told it would be sent via e-mail that day.  I received the quote later that day and it was a scan of a piece of paper that had water heater install: $5,000 scribbled on it.  This whole process seemed unprofessional, so I went somewhere else.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.