Best Gas Water Heater Repair in Virginia Beach VA

I made a call to Roto-Rooter about my water heater going out, and I was in desperate need.  They were able to come check it out the same day, after I scheduled it online. Alonzo came out and was quick to say what needed to be done, which was just a replacement of parts (where another company said it needed to be replaced entirely). After being given a quote, I approved the work and he got the parts he needed, and was back in less than an hour. It was so so easy to work with them and I'm so happy I chose them!

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

It is hard to find a professional company who won't take advantage of a senior having a plumbing problem. Mark was wonderful. Prompt, his workers solved the problem. Would I call them again? Yes ! And so should you! M Smith

My first encounter with Justin was during a bathroom remodel in which I already had a hired plumber. He looked over the work that was done, said it was subpar with cut corners, and confronted the plumber for me getting him to re do the work for no charge. He earned my respect and has had PLENTY of my business since then.
Justin has consistently provided top notch work at my home. He responded to an emergency sewage issue that two other companies couldn't fix, installed a tankless water heater, removed the boiler, installed a brand new gas line and made all the new connections look stellar, replaced replaced toilets... and more. There hasn't been a issue he wasn't able to fix and charges far less than major companies. Anyone that can match his pricing isn't going to get the job done correctly.
I can't recommend Justin and Flotech Services enough! He's now taken care of friends and family and everyone thanks me for the recommendation. So glad he FINALLY set up Yelp so I can for all recognize him!

Mr. Lindsey is a very kind hearted man. I have an elderly customer that is in dire need of a gas hot water heater and lives off a fixed income. Mr lindsey is donating a hot water heater to her free of charge. This man deserves the world. His office staff also was very helpful and kind when we called yesterday and told them our situation. They are the only company that even returned our phone call. I would refer them to anyone.

We had our water heater and garbage disposal replaced. Very courteous and professional. Reasonably priced. We'll definitely use them for any plumbing issues.

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

These guys were quick to respond to my initial inquiry, got out here fast, and fixed our clogged sewer line within an hour along with a camera scope to confirm the clog was cleared. They then followed up with us after a couple of weeks to make sure we were still doing well and no further issues. Their prices are fair and the best quote I received from any other plumbing business. Will definitely be using them if we have any future problems.

OVER PRICED service charged me 447.00 for 2:30 hours of labor and 90 dollars for material. just to install a hot water heater, i see about 5 feet of copper pipe, 4 fittings.
and i supplied the hot water heater it came with fittings.  and they used the original PEX pipe and shut off valve, i would have thought i would have got a new valve out of the deal.

Quality of work was satisfactory,

If I coulfd do 0 stars I would. I have an upstairs and a downstairs AC until. When I bought my house, the upstairs AC wasn't working, so I had American mechanical come and check it out. $800 later, the only thing I was able to figure out was that there was a leak, and they proceeded to fill it with the freon even though they believed there was a leak which is what costed so much. Next they did a couple hundred dollar leak test. Told me, they could replace the couplings or tear off the siding of my house to check the pipes because they didn't believe the couplings could cause as much leaking as was occuring. I opted to only do the couplings as it was a cheaper fix and needed done anyways. 3rd visit. Couple hundred more. Upstairs unit was fixed. Next hot day, I go to turn on the downstairs unit, and to my surprise if doesn't work! Blowing hot air! I call a new company, and guess what?! They said someone unplugged some fuses and connected them backwards! I completely and totally believe that this was done on purpose due to each tech that came pushed me and pushed me to sign up for their maintenance contract which I politely declined each time.

This company is shady and took advantage of a wife who's husband is deployed and knew I wouldn't know any better. I trusted a company that was supposed to help me when I needed it. It's absolutely disgusting what they did.

I found them to be very expensive.  I made the mistake of not having a clear understanding up front of what they were to charge.  They then attempted to charge interest not supported by any agreement.

Very unprofessional. Called and schedule an estimate for Saturday. Plumber was 15 minutes late and didn't even complete the estimate. Halfway through the walk through he said we needed to find someone else and walked out without explaining why or apologizing for wasting our time.

Sonny's folks do a good job if and when they show up to do the work and you can afford to wait. Called on a Monday the response from the dispatcher was someone will call you when they are on the way out. Assumption was we'd be there whenever that time came. This review is being written 48 hours later.  Like many small outfits residential service generally sinks to the bottom of the priority list. BTW not cheap either.

Water Heater Installation

1. Valve is not even on the drip pan,
2. Didn't use primer when connecting pipe,
3. Pipe too short, so just vent it,
4. Recycle old pipe cpvc (flexible metal pipe would have been more stable and nice,, but hmm)
5. Drain pan doesn't even fit the water heater,
6. Water heater blocking the drain from drain pan,
7. Asked 100 more for 20 drip pan (oh phone, we agreed that drip pan would be included)
8. Called 300 more than what was agreed on the phone (on phone, agreed that pipe work near would be included but he decided to charge more. And he said I don't like hassling with price)

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.