Best Gas Water Heater Repair in Virginia Beach VA

I give them all 5's!!!! Very professional, friendly, COVID aware and will oblige.  Quick response.  Had roots everything backed up!!! Garnet, Saved the day!!!!!!  He was EXTREMELY Thorough!!!!!!!  I am so glad I contacted them.  I booked my appointment online for 10-12 ... he was here in about an hour from making appointment.    Garnet is funny, polite, and very knowledgeable of plumbing.  I felt very pleased with his service.   Clean up was a breeze.  Their was a camera guy that showed up to show the inside of the drain.  Polite, friendly, very professional.  He walked us through the entire process.  It was amazing...I highly recommend this company and Garnet and the cameraman.  Sorry, didn't catch his name, but very detailed.   .

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

Mark has helped us out on numerous occasions with a temperamental downstairs bathroom . Always prompt , always courteous , and always at a reasonable price. They are the only plumbers we call.

My first encounter with Justin was during a bathroom remodel in which I already had a hired plumber. He looked over the work that was done, said it was subpar with cut corners, and confronted the plumber for me getting him to re do the work for no charge. He earned my respect and has had PLENTY of my business since then.
Justin has consistently provided top notch work at my home. He responded to an emergency sewage issue that two other companies couldn't fix, installed a tankless water heater, removed the boiler, installed a brand new gas line and made all the new connections look stellar, replaced replaced toilets... and more. There hasn't been a issue he wasn't able to fix and charges far less than major companies. Anyone that can match his pricing isn't going to get the job done correctly.
I can't recommend Justin and Flotech Services enough! He's now taken care of friends and family and everyone thanks me for the recommendation. So glad he FINALLY set up Yelp so I can for all recognize him!

Excellent staff very committed, cudadoso and efficient. Undoubtedly the best ones I recommend!

We had our water heater and garbage disposal replaced. Very courteous and professional. Reasonably priced. We'll definitely use them for any plumbing issues.

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

Very fast, reliable, and extremely knowledgeable about what our problem was. Thank you!

I've never left a review on Yelp, but I'm very upset about the fact that these people #1 will rip you off for the unresolved issue #2 are incredibly rude.

Here we go.

Day 1. A1 was called regarding some bathroom issues. A plumber(so they call themselves) came over and did work. The plumber seemed to resolved the issue at the time.

Dat 2. The next day, there was a leaking issue that was not there initially. A1 was called again and a plumber came over to assess the situation. He said that it was a different issued and gave us the bill for $800+. We called the company and told them the issue and they said, he's just doing his job and asking adequate payment because he took a long time to figure out the extra issue. FIGURE OUT. At this point nothing was fixed. $800+ for fixing nothing. The plumber all of the sudden changed his mind and said that, I charged too much initially and will drop the charge to $430.  NEVER FIXED ANYTHING. $430! We just paid for it because they were being so nasty to the point where things were almost scary. We will not be dealing with them. EVER

We ended up calling another business later that day and was only charged $300 and they actually resolved the issue. The new mechanic actually told us that there were a lot of dirt and rocks in both toilets most likely because the plumber before didn't clean the area properly.

Never go with these people. They will be nasty with you and rip you off for the service they did not provide. Avoid at all cost.

STAY AWAY......

These folks do good work but are extremely OVERPRICED !
Their plumber fixed my cracked cast iron drain line in under four hours and charged $1650 !
The problem is their pricing.  Each task is priced as a stand alone job as if they were on an individual house call! and then are added together, regardless of efficiency of combining work.
They are not willing to negotiate, either.
Also, when I called to complain, my first call was not returned by  Brittany, and I had to call back and explain my concern to a second person who said, they basically didn't care and the pricing was firm.
yes, they also try to sell additional services no requested.

I found them to be very expensive.  I made the mistake of not having a clear understanding up front of what they were to charge.  They then attempted to charge interest not supported by any agreement.

Outstanding Service, and Professionalism! They got in, got the job done and asked if I had any questions before they left. Highly Recommend!!

Sonny's folks do a good job if and when they show up to do the work and you can afford to wait. Called on a Monday the response from the dispatcher was someone will call you when they are on the way out. Assumption was we'd be there whenever that time came. This review is being written 48 hours later.  Like many small outfits residential service generally sinks to the bottom of the priority list. BTW not cheap either.

I called them yesterday evening due to a pipe burst after freezing temperatures. They said they would come over at some point that night and call first.

No call all night.

The next morning I called and left a voice message to see if they would still come over. At 2:48 p.m., I am still waiting to hear.

Do not use this company. I realize all plumbers are busy right now due to freezing temperatures and pipes bursting all over Hampton Roads. However, it is unacceptable to tell someone that they will come over and then never show up or -most of all- NEVER call.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.