Best Emergency Services in Virginia Beach VA

I had what I thought was a huge leak but found out it was a relatively easy fix.   Got a bit of an education from these guys.  If you want honest, dependable and efficient service Stokes Plumbing is the way to go.

Very happy and satisfied with the quick response and service from Robert with Drain Wizard. We are a local business that ran into a clogged issue early on a Saturday morning right when we opened. They were the second call I made but the first one to respond and arrive within a reasonable time. Got the problem fixed quickly and got us back in business. Thank you for a job well done !!!

Jason's an awesome guy and offers a fair price. Had him come and diagnose a leak in my house. Come to find out it was an HVAC issues. But he explained everything to me clearly so I was able to understand what was going on and also recommended an HVAC guy who came and resolved the issues. Jason was responsive and communicated with my the time he was available. Will definitely be contacting him again it I have any other issues.

Only thing that keeps them from being 5 stars is the cost for the short time involved, but the fact that they didn't charge more for weekends and holidays  is a big plus.  I had a clogged kitchen drain that I had tried to clear with a drain snake along with drain cleaners, both the gel and foaming kind with no success, and although i had gotten it to go from no draining at all to a very, and i do mean very slow drain, i decided it was time to call in the pros.  I called on a Sunday and technician was at the door within 2 hours.  Only took about 15-20 minutes for him to actually clear the drain but he did a good job explaining that food disposals are a big cause of the clogs as they commonly don't break down food enough, as well as there are several different types of foods that shouldn't be put down it, such as starchy foods.  Anyways, included in the price was a 6 month warranty on the service along with about a gallon bottle of enzyme drain cleaner to help prevent further issues, enough to last several years.

This message is to verify the 30 minute response time of this company. I was pleasantly surprised that someone reached out to me before the 30 minutes.  Thank you Paula.  We were unable to use this company because the work was previously contracted to a company that finally showed up to do the work. However I have definitely locked this number in for any future plumbing issues.

We called them at 11:30 at night and they came first thing the next morning.  They were very professional and reasonably priced.  So glad we found a plumber that we can call in the future.

My first encounter with Justin was during a bathroom remodel in which I already had a hired plumber. He looked over the work that was done, said it was subpar with cut corners, and confronted the plumber for me getting him to re do the work for no charge. He earned my respect and has had PLENTY of my business since then.
Justin has consistently provided top notch work at my home. He responded to an emergency sewage issue that two other companies couldn't fix, installed a tankless water heater, removed the boiler, installed a brand new gas line and made all the new connections look stellar, replaced replaced toilets... and more. There hasn't been a issue he wasn't able to fix and charges far less than major companies. Anyone that can match his pricing isn't going to get the job done correctly.
I can't recommend Justin and Flotech Services enough! He's now taken care of friends and family and everyone thanks me for the recommendation. So glad he FINALLY set up Yelp so I can for all recognize him!

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

17 Complaints with BBB over the last 3 years all for same offenses... apparently they have been practicing being shady and not above board for quite sometime.

Make sure you have a solid estimate and  and materials required to complete the scope of work to be performed.

OR,

Find another company with better ethics.

This company lacks competency and class with the Principals and Management.  

Needed a direct vent water heater installed...they recommended a more expensive, and un-nessecary, tankless boiler for 6k bid!!!
failed to give complete overview and cost of tankless boiler. Also, failed to state the new unit would also require power.

A-1 Sewer & Drain left the job incomplete! and un-able to pass inspection.

Reputable companies make sure jobs are complete  when they pull a permit and pass inspection . Hard to believe they have never worked with, or had to contract with an electrician on larger jobs like this.

Company told the owner it was her responsibility to hire and electrician to finish
their job and call for inspection on THEIR Permit.

A Reputable Professional Plumbing Contractor would have been able to get the necessary trade out to complete the job, if they couldn't handle it .

A-1 Sewer & Drain left the unit plugged in with electrical cord running from closet to bedroom.

A-1 Sewer & Drain is a poorly managed company that sorely lacks customer service and communication skills.

Do Not Trust. Stay Away.

Had a water heater leak.  Called American Mechanical in Virginia Beach for help.  It was $250 for them just to come out.  I knew where the leak was on the heater, the thermal expansion tank had a hole.  The tech said it would be another $500 for him to fix it.  The tank costs $40 at Home Depot.  I told him he must be kidding.  A total of over $750 just to replace an expansion tank.  He said that is their price.  I had to pay the $250 but refused to give him another dime and sent him packing.  At that price, I could have bought a new water heater.  Next day I went to Home Depot, paid $40 for the part, and put it on myself.  These guys are crooks!

Once again your company came to my rescue! My brother was scheduled to help me winterize but he got sent to OK. My hubby is in the hospital in FL so I called your office. Sarah explained all the details and gave me a quote. JOE arrived at the house Sunday, called me and did the work. I know I can always count on your company to be there when needed! Thanks for helping me out!

Outstanding Service, and Professionalism! They got in, got the job done and asked if I had any questions before they left. Highly Recommend!!

Fast service appointment setup even during the Christmas holiday week. Friendly and efficient service technicians. Great desk help for follow up with our home warranty company for the hot water heater.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.