Best Lighting Installation in Tucson AZ

I needed to change my evaporative cooling system to air conditioning. This company made the process very easy. Rob and Rick helped us make a good decision about what kind of unit to buy for our home. They kept us informed many times by email about the progress of our installation. The day of install the technicians were on time, friendly and very professional. They sent Ruben, Alan, Josue and Jeremy. They were able to use a crane to remove our evaporative cooler unit and place the new unit. They also removed the old furnace from inside our home and repaired the area where the furnace made a gaping hole. Within one day I had a beautiful Bosch unit installed and running so efficiently my husband and I now argue over how cold he is keeping the house. The unit runs quietly and we cannot even hear it when it turns off and on.  I cannot stress how pleased we are about the service this company has provided for us.

Bill and his crew installed a new front entry door on my house. When I purchased the home, it had a poorly hung front door that didn't seal correctly. The strike plate had to be adjusted for the lock to even close! I put up with it for a year, probably going through miles of weatherstripping. After an unsatisfactory experience with a different repairman, I contacted Bill and Horton Remodeling Services.

He was very thorough in the initial call with explaining fee breakdowns, the likely cost, and listened to what I needed and even what I hoped to pay. Even though I paid more, it was worth it. I got what I paid for, as the saying goes. The door was done beautifully, and they cleaned up perfectly after the job was finished. They had to remove and replace a security door as well, so it wasn't a simple job! I was kept informed of the job progress with texts, and emails.

* This would be a five star review, but the door had a long scratch from the top almost to the doorknob when installed (the install was done while I was at work and unable to see/view the door). When I contacted them, they didn't offer any type of money off, and told me that was how they received the door from the company. Then they offered to quote me a price to paint the door to cover the scratch. I feel that contacting me when they picked up a scratched door to see if I was okay with it would have been better, and then perhaps negotiating a bit lower price for a damaged door instead of waiting for me to notice the damage and ask about it. I was disappointed about that part of the job and interaction.
****

UPDATED REVIEW: Bill contacted me and worked out a repair on the door. He was very kind and understanding about it. I appreciated his willingness to do so, and I would not hesitate to recommend or use this company again in the future. They do excellent work, and Bill is great at communicating on costs, and concerns.

We had an assessment done on our drip system by the owner of the company.  He stated that there was a lack of water to our front line and stated the line was cut or there was not a proper line running and stated a new line needed to be placed.  We got a second opinion and they unclogged dirt from the line and it works fine now.  I was disappointed and didn't feel like we should pay for the poor assessment that would have cost us hundreds more.  Their secretary was polite and stated they remove the bill and apologized.  Then, 5 minutes later I get a call from the owner yelling at me, threatening to sue me, cursing and calling me names. I Paid for my faulty assessment after I felt unsafe.
Very unprofessional, disrespectful, and could not give me an explanation why his assessment was incorrect. Especially being the owner. I would not want this man around my home or family again, felt unsafe.  He was not honest and felt misled.  Do not recommend based on false assessment, recommending unnecessary treatment, and horrible customer service directly from the owner.

Ron is a sham and crook in my opinion.  He will rip you off every chance he gets.