Best Lighting Repair in Toledo OH

I contacted Austin Home Service on Friday, and they came out the next day and completed my service call. The service technician was very polite and respectful. He was very knowledgeable about the task he was performing. I will definitely be using them again.

Booked an appointment 3 weeks ago and scheduled a date for him to come to my house. I set aside my entire day and prepared the work area for him and he completely ghosted me after sending a confirmation email that he was arriving the day before. He seemed like a reasonable person so I assumed the worst that something may have happened. It's now been 4 days later and I'm still being ghosted. My wife called from her phone and got a message that he has another project and can't get to his phone. If you can send messages at least be courteous and respond back to me. Wouldn't recommend wasting weeks of your time waiting for John to come and complete work, you're better off calling another handyman.

My water heater was leaking and nearly 15 years old. The technician that arrived was very courteous and respectful of my house wearing shoe covers. He took a look and instead of investigating the issue, suggested I just go ahead and get a new water heater given the age. Although he was likely correct he priced out my options with the cheapest being over $2500. The shutoff valve to the water heater was also broken so I was in a bad spot without having any water. I chose the cheaper option as it made the most sense given the situation. The tech spent the better part of 4-5 hours installing the water heater. After he completed and cleaned up a small stain on the carpet, he packed up and began to leave. I went down to investigate and noticed he left his jacket so I ran that back up. I went back down to investigate the work and water was spraying everywhere atop the water heater. The issue was literally worse than before and I was out   $2500! I immediately shut the water off to the house call Beltz back and he returns around 10 minutes later. He had to spend another hour and a half fixing the new issue before it was completed. The tech apologized, but this could have been very damaging had I not been home or checked the work. I called to discuss the issue with a representative from Beltz and was told they'd call me back. I never received a call back. Needless to say I'll be choosing another plumber in the future!