Best Drain Cleaning in Toledo OH

I'm leaving three stars because the crew that came to fix the sewer line were FANTASTIC, but our experience scheduling the service was a nightmare and merits ZERO stars.

They were despondent for months and when we finally were able to schedule a day, the crew were unable to find someone to perform a ground inspection. The city of Livonia apparently needed 24 hours notice to get an inspector out to the job- seems like they should have looked into that prior to arriving, no? They then told us they couldn't do the job. We had taken a vacation day from work to be available, not to mention we had waited months to have this work done. Understandably, we were hoping to find a way to make it work. We called Sewer and Water Specialists (Monroe) and spoke with Kim. She told us that she had never heard of that before and that the township was in the wrong because they schedule this type of repair 20 times a day and have never encountered this issue. We asked if we could call the township directly to try to request an inspector and she sarcastically wished us good luck and explained that they never do that. We called the city of Livonia. Guess what- they did do that.

So an hour and a half of this nonsense later, the crew stayed to do the job and had to work double time to get it done before the inspector arrived at 3- all because they were set up for failure by their back office support. But the crew was very polite and truthfully did great work. They took special care not to kill our plants and not once that day did they show frustration for the several miscommunications that occurred that morning.

Thank you to the crew for your help- Don, Scott, Amber and Kenny.  Here's to hoping this review will encourage better customer service or at least the utilization of Google calenders or Excel spreadsheets to help facilitate better planning and organization.

I called to have a winter furnace inspection done and scheduled for the following week. Technician arrived and performed inspection and found a faulty heat exchanger and made all arrangements, fixed problem and all work was done. I have no complaints about work. I received my bill for $735 and since the heat exchanger was under warranty and shipping was $75 and there was a maximum 3-4 hours of work (1 hour at my house and some assembly in their shop) I asked why bill was so high. I was told you were quoted that was the price
I WAS NOT GIVEN A QUOTE.
I try to be fair, honest and reasonable and this company IS NOT. The price is outrageous.

Plumber came out the same day and fixed my gas leak. I have absolutely no complaints. I'd definitely use them again.

I want to say that I was referred by a friend and they came out on the weekend my water blew up, and they gave me a fair offer for how extensive the damage was and replaced everything thing and it only took a couple of hours I am so so grateful. Thank you again

We called on a Sat night, they would have come out then but we decided that Sun AM was better for visibility and such.  Rates are very reasonable, staff is knowledgeable and they fixed our issues.  There is a reason why they use the word PRO in their name!

I do a lot of business in Michigan and California through Yelp.  I have never seen reviews like this... either 5-stars or 1-star... AND THEY ARE BOTH ACCURATE!  
Obviously a very nice guy and talented... until he decides he is through with you... whether the job is completed or not!
I had the same story.  Great communication, knows his biz, nice guy, good work... but a TERRIBLE BUSINESSMAN.  Why he would quote these jobs, do work, build relationships and then just disappear is crazy.  I actually thought something happened to him until I read these reviews.
Unfortunately for us, he left one part of the job (the sanding and painting) unfinished. Now, I have to find someone to come in and clean up his mess.  cI've been told I have a nice case for small claims court... and I may just try that route.  
WHAT A WASTE OF TIME!  STAY AWAY FROM THIS GUY!

They came out two weeks ago to look at the work we wanted to have done.  The estimate was supposed to be emailed to us (we gave them the email address that day).  They called several days later asking for the email address again which we gave them.  We still did not receive the estimate.  We called several days later and left a message stating that we had nor received the estimate and left the email again.  We have not heard back from them yet.  We will look for another plumber.

It's true what the other reviews say that they aren't very professional (they didn't have any of the answers regarding the product, and they are a bit rough around the edges), but they got the job done well. They did extra work for the quoted price (which was a fair market price over the phone, no charge to come look) and I thought that was pretty cool of them that they didn't try to charge extra for it. They came out the next morning after a call the evening before, and yeah they were a little late. Their work is holding up so far, and it appears to be a clean job. I would recommend them, especially if you are in a bind. There's room for improvement, but trust me when I say there are way worse companies out there than these guys. They were honest and fast, and I'm thankful for that. No one wants to sit around with their house not in order, and they took care of business quickly. Thumbs up! Give them a shot.

The owner is a jerk.
Inspected our septic for a buyer. Beat a hole in the septic tank with a sledge hammer ruining our septic tank.
Our agent had to threaten to sue them and buyer.

Stay away from using this guy. We had a job scheduled for a Thursday after 4pm. We never heard from him, so I called and he said that he had been having a bad day and said he would be here at 9 am the following day. 9 am rolls around and he's not here. I give him until 10 am and give him a call and it goes straight to voicemail for my wife, myself, and the home warranty company. Our home warranty company finally get ahold of him and he says that he tried calling. Funny neither of us got a phone call from him. Most people get fired for no call no shows but this guy thinks it's okay. At least have the courtesy to let us know what is going on so that we're not taking off of work and waiting for nothing. We will never use this liar for anything.

Called Fri, Nov 5, requesting a plumber ASAP, as an outside pipe for the sprinkler system had sprung a leak and was flooding our side yard. Was told on the phone that someone would be there later that day (or early the following day) to fix the valve. Address and phone number were confirmed, but no one showed up or called that day. Texted the following morning to remind them of the address and the need to get someone here at their earliest convenience. No response to the text and no one showed up that day either. (We paid extra for a different plumber to come out on a Sunday to repair the valve.) Disappointed with the unprofessionalism of this business and would not recommend.

Terrible.  I had to talk to three people to make an appointment, they were two hours late, tracked toilet water all over my house and were not up front about costs. I will never use this company ever again.

THIS IS NOT A LICENSED AND INSURED PLUMBER. He damaged my home and did not fix the damage. NOT PROFESSIONAL. Do not let this convicted felon in your home. You can see his record on OTIS, Michigan's offender directory, offender number #716116. Will be contacting the better business bureau for operating under a false license. Stay away!