Best Outlet Repair in Tampa FL

TERRIBLE company. The last 2 times that they've come out for our scheduled maintenance that came with our service plan, our a/c has stopped working properly IMMEDIATELY after they leave. This time, the technician told us that because we've had work done by another company (an honest family friend who doesn't charge SO much) they wouldn't be able to honor a warranty on parts (not that I expected them to...) but our a/c stopped blowing cold air as soon as he left. My husband called to tell them that our a/c stopped working directly following the maintenance call and she said that the technician would come back out, but if it was determined that the malfunction was due to the previous company's work then they would have to charge us a service fee. ARE YOU SERIOUS????? Your technician left my house an hour and a half ago!! Clearly it was because of something he did. Such a lousy dishonest company. Whether I have to pay the service fee or not I will not even bother with the rest of our service agreement. I'm NEVER doing business with this company again.

For a company with such high reviews their sales agent/sales call completely turned me away from doing business with them.