Best Security System Repair in Seattle WA
Signed up for a yearly plumbing service contract specifically to get a free sewer inspection. I made an appointment for the inspection after I verified with the scheduler that the technician would email me a video of the inspection and the technician refused to provide a video for free before he even walked in the door. The customer service representative called me back to say, no, they would provide the free video. Get your act together, Hunt's, it's about customer service, not money grubbing technicians. After paying the service contract for 9 months with nothing to show for it, it is literally money down the drain. Don't call this plumber.
8111 Pacific Hwy E, Tacoma, WA 98422
Had Beacon out about three weeks ago because I could hear water not shutting off behind my angle stop. Guy came out, did a few things, and said it was all fine. No issues but glad charged me the $80 service fee.
Three weeks later, same problem, only this time there was a small geyser of water continuing to flow into my toilet with no shutoff in sight.
Beacon sent Jimmy, who made me laugh and feel way less stressed immediately when he called to say he was on his way. He worked very hard getting to the root of the problem and ensuring that I got a new angle stop. He was polite in listening and was disappointed the first person who Beacon sent didn't fix things correctly. I appreciated his kindness, and should I ever need plumbing repairs in the future I will most certainly ask for Jimmy.
4 stars because they had to come out twice, otherwise, if I had had Jimmy's level of service the first time, it would be a 5 star review.
Three weeks later, same problem, only this time there was a small geyser of water continuing to flow into my toilet with no shutoff in sight.
Beacon sent Jimmy, who made me laugh and feel way less stressed immediately when he called to say he was on his way. He worked very hard getting to the root of the problem and ensuring that I got a new angle stop. He was polite in listening and was disappointed the first person who Beacon sent didn't fix things correctly. I appreciated his kindness, and should I ever need plumbing repairs in the future I will most certainly ask for Jimmy.
4 stars because they had to come out twice, otherwise, if I had had Jimmy's level of service the first time, it would be a 5 star review.
8611 S 192nd St, Kent, WA 98031