Best Appliance Installation in San Jose CA
I had previously used him for resetting a leaking toilet in one of my bathrooms so was hoping for this next project to go as seamless. I messaged a picture and measurements requesting an estimate for a 7x7 resin shed I needed assembled. His rate was higher than several others, but I figured if I wanted it done correctly I wouldn't go with the cheaper companies. He also mentioned that he has done several of these assemblies. After mentioning I was a repeat customer, he ended up taking $50 off his quoted range so final price was $400. I scheduled with him for his next available appointment the following weekend.
He arrives one hour late (original eta 9-10a but arrived at 11a). At 9:13a he hadn't arrived so I reached out to him, he replied saying he was at another Client's walk through and was running late. I found it odd that he didn't even bother to let me know. This is where the lack of communication started.
He arrives and seems surprised that the shed is a big one. I show him the existing concrete pad where the shed is to be assembled and placed. I let him get to work. Again, I found it odd that he appeared surprised when I had provided all detail and sizes during the estimate request from the beginning. He also mentions later on it's a two man job which leaves me wondering why he said he has done these before. Certainly he would know then.
3.5 hrs later he was done. I went to check out the shed and tested the doors. Immediately I heard the door scrapping on the concrete and saw the doors were offset and did not align properly. I started to inspect the doors to try and figure out what the issue was. I also started checking the locks and handles. Next issue I noticed is there was a lug nut wrench adapter stuck to the back of the door handle. He then tells me passively that he can't get his tool off, it's stuck. At this point I go back to the door issue and he tells me that because it's larger than the concrete pad, the surrounding pavers would need to be leveled in order to level the shed to resolve the door alignment issue. I was shocked that he wouldn't mention the issue BEFORE proceeding with the assembly. No communication at all. If this issue would have been brought to my attention I could have then made a decision to fix and level the pad out before the shed was placed there. During this time he keeps assuring me it has nothing to do with his workmanship. I tell him I'll contact the manufacturer and if there's an issue I'll reach out to him. I assumed he would say sure, if there's any issues I can take a look. No, he just confirmed again that it has nothing to do with his workmanship. I immediately got the tail light warranty vibe which is never a good sign. I then go back to the stuck tool issue. I politely told him I would prefer to not have him leave his tool handing off the back of the handle and if he needed a wrench I could see if I hand one he could use (he showed up in a small sedan not a work truck so I thought maybe he was limited with tools). Before I could finish my sentence he sighs UGGGGHHHHHHH and he huffed and puffed walking away back to his car. At this point it I was not happy. I was paying him over $100/hour and he was being super rude and did a shoddily job. He then returns with a can of lubricant spray and a tool. He sprayed it and slipped his adapter off within 15 seconds. I wasn't surprised, he lacked any type communication or effort to do the job correctly.
If he would have communicated properly from the beginning and warned me of the leveling issues I would have been more than happy to pay him an additional rate to add some pea gravel or sand under the pavers or to even return another day. Now I have to pay someone else to move the shed and level the area out. Hopefully that fixes the door alignment and gap issues as I would not want to contact him again. Customer service, communication and common courtesy are non-existent.
No tip or no further work from me. I just hope I don't have any further issues down the road ( leaks).
He arrives one hour late (original eta 9-10a but arrived at 11a). At 9:13a he hadn't arrived so I reached out to him, he replied saying he was at another Client's walk through and was running late. I found it odd that he didn't even bother to let me know. This is where the lack of communication started.
He arrives and seems surprised that the shed is a big one. I show him the existing concrete pad where the shed is to be assembled and placed. I let him get to work. Again, I found it odd that he appeared surprised when I had provided all detail and sizes during the estimate request from the beginning. He also mentions later on it's a two man job which leaves me wondering why he said he has done these before. Certainly he would know then.
3.5 hrs later he was done. I went to check out the shed and tested the doors. Immediately I heard the door scrapping on the concrete and saw the doors were offset and did not align properly. I started to inspect the doors to try and figure out what the issue was. I also started checking the locks and handles. Next issue I noticed is there was a lug nut wrench adapter stuck to the back of the door handle. He then tells me passively that he can't get his tool off, it's stuck. At this point I go back to the door issue and he tells me that because it's larger than the concrete pad, the surrounding pavers would need to be leveled in order to level the shed to resolve the door alignment issue. I was shocked that he wouldn't mention the issue BEFORE proceeding with the assembly. No communication at all. If this issue would have been brought to my attention I could have then made a decision to fix and level the pad out before the shed was placed there. During this time he keeps assuring me it has nothing to do with his workmanship. I tell him I'll contact the manufacturer and if there's an issue I'll reach out to him. I assumed he would say sure, if there's any issues I can take a look. No, he just confirmed again that it has nothing to do with his workmanship. I immediately got the tail light warranty vibe which is never a good sign. I then go back to the stuck tool issue. I politely told him I would prefer to not have him leave his tool handing off the back of the handle and if he needed a wrench I could see if I hand one he could use (he showed up in a small sedan not a work truck so I thought maybe he was limited with tools). Before I could finish my sentence he sighs UGGGGHHHHHHH and he huffed and puffed walking away back to his car. At this point it I was not happy. I was paying him over $100/hour and he was being super rude and did a shoddily job. He then returns with a can of lubricant spray and a tool. He sprayed it and slipped his adapter off within 15 seconds. I wasn't surprised, he lacked any type communication or effort to do the job correctly.
If he would have communicated properly from the beginning and warned me of the leveling issues I would have been more than happy to pay him an additional rate to add some pea gravel or sand under the pavers or to even return another day. Now I have to pay someone else to move the shed and level the area out. Hopefully that fixes the door alignment and gap issues as I would not want to contact him again. Customer service, communication and common courtesy are non-existent.
No tip or no further work from me. I just hope I don't have any further issues down the road ( leaks).
San Jose, CA
Ricardo came out on the same day to repair a tub faucet that was not able to shut off water. Water kept flowing out of our faucet and we had to shut off main water. As this was some what if an emergency, Ricardo was able to come within the hour. He took the Moen cartridge out and I went to Home Depot to get the part while he waited. I wasn't sure how much extra it would have costed if he went out to get it, but I opted to get it myself and he graciously waited. It was probably 30mins before I got back. He charged me the same price as he quoted it would cost for this repair. It was the best quote I got compared to 5 other plumbers I called. I asked him to install a hand shower and it costed another $25 which was fair. He completed the job in about 15mins. Ricardo also does other handy work too. I would for sure happily recommend Ricardo to anyone that needs reliable handyman work done.
San Jose, CA
Andrew and his plumber come by to fix the leaking toilet water supply line originally installed by the builder. Even though it is a cold evening, Andrew made a trip to Home Depot to get the parts needed for the special plumbing setup different from typical single family homes. They fixed the problem and are knowledgeable about the unusual setup installed by some builders and they were professional through the whole time here, and Andrew also made recommendations for the other old parts installed by the builder and still in use, so I can be careful not breaking these and keep them in service.
I have a good experience with AY EMP and highly recommend Andrew's service.
I have a good experience with AY EMP and highly recommend Andrew's service.
San Jose, CA
Dmitrii responded very quickly to my Yelp request, then came out early the next morning and fixed a bunch of broken closet door tracks and some broken toilet paper holders, also took down some wasp nests and changed outdoor lightbulbs for me. He was fast and has a sweet and courteous disposition. He also charged a very reasonable hourly rate. I would easily hire him again the next time I have issues in need of fixing!
San Jose, CA
We had too many kitchen appliances on the same circuit, causing the breaker to trip. Alex figured out a simple way to fix the issue. Apparently, I have outlets in the kitchen on 2 different breakers, and Alex pointed out which outlets are on the same breaker. Simply moving some appliances to different outlets fixed the issue. Nice job, Alex! Thanks.
965 Amstutz Dr, San Jose, CA 95129
Our house has a water leak from ceiling and the dry wall was damaged. We contacted Abdu for repairing the dry wall. Abdu is very responsive and provided a very good price quote. He stopped by our house and finished the project within 1.5 hours (dry wall repair, finish painting). He is friendly and easy to work with. I will definitely reach out to Abdu again for any other house project we may have.
San Jose, CA
This stellar review is for Derek (sent to us by Norman), who helped us install backyard string lights. Derek was attentive from start to finish, from helping me with the design process, to brainstorming ideas with me, to incorporating my last minute changes. He was always on time and communicative on the phone. Would definitely hire Derek again for other jobs and couldn't be more pleased with our finished backyard!
San Jose, CA
Chuck is the best. Incredible customer service. Early this morning, my smoke alarm started chirping, and of course it is impossibly high for me to reach even with my step stool. I also have a son with Fragile X Syndrome/Autism who can't tolerate noise. Needless to say, our house was not happy this morning. I found Chuck on Yelp. Called him this morning, he came right over, very professional, and took care of the battery change. . I was still able to leave for work on time! Highly recommend.
San Jose, CA
I have been having issues with my plumbing for over a year and had multiple attempts in hope to fix them with no results (service was provided not by Fuse in the past), yesterday Nikolay (Nick) came and he was able to fix the issue in the matter of seconds and I am not even exaggerating . I am very impressed with Nikolay's knowledge on how plumbing works; also I am very impressed with his willingness to explain all details on why the system did not work in the past and how exactly he fixed it. I highly recommend Fuse to other people and especially I highly recommend Nikolay in helping you with your house problems. No only he is a very knowledgeable guy, but also very friendly, professional and efficient. Way to go Fuse, way to go Nikolay, very happy with the service provided.
San Jose, CA
He definitely gets the job done. Sent a Yelp help for a damage garage and he reached out very fast. Next day he took a look at it gave me a price and did the job. He knows what his doing and he is super fast and reliable. Will definitely use him again ...
San Jose, CA