Best Hot Tub Installation in San Francisco CA
Plumbing Service
I have used Bay Area Construction & Remodeling multiple times now. They have done fantastic work and I would highly recommend them, their work is done to a very high standard and their employees are super friendly and accomodating.
Richmond, CA 94806
Plumbing Service
I had a plumbing emergency on a Saturday and my usual plumbers were unavailable. I found Victor and he replied promptly through text. He asked for a photo of the problem, and quickly scheduled Ely to come within the hour.
Ely arrived, and dealt with the problem swiftly and effectively. A life saver. I have a new go-to plumber.
Ely arrived, and dealt with the problem swiftly and effectively. A life saver. I have a new go-to plumber.
San Francisco, CA
Plumbing Service
LFM Construction and Plumbing helped me put up an indoor water pipeline and gas pipeline for my shop. They are well knowledgeable, reliable. They helped me prepared to pass certification from the city licensing. I will definitely use them again and refer LFM Construction and Plumbing to all my friends.
San Francisco, CA
Plumbing Service
Called about a kitchen sink clog. Few hours later Rodney arrived. After a lot of looking...he told me I needed to replace all the undersink pipes. H'mm, but ok. I didn't watch over him. After he put in new pipes, my kitchen faucet wasn't working as it had, for years, before he arrived; it would not stay in the spray mode. He said the pressure was low and, without my request, he took my pricey Grohe handheld apart. After several hours, he could not make it work. He said the company would buy and install a new one. He brought new one, and it didn't work properly. He returned another day, spent time chipping away at my original faucet, and finally the spray function worked again.
After he did whatever he did, he sat down and wrote up an invoice, purporting to be an authorization of work. HE signed, illegibly, where the customer should have signed. In short, the paperwork was irregular.
I asked about the exorbitant charges he had written, and he told me they were fixed in a manual. He vaguely pointed to some charge for something, but I hadn't a clue whether it related to anything he had done. I asked about a second charge he had written, and he flipped pages before saying it was in a different manual that was in his truck. He walked out to get it. He returned and said he didn't have that manual. I believed he was trying to gouge me for the time he spent unproductively. I told him I would speak with the company about the charges. He is a nice young man, and I do not doubt his competence for much of the work he encounters.
After he left I noticed he'd installed the new pipes over the flexible hose of the pullout faucet, so I could not pull out the faucet. I called the company, very upset. They sent out a competent senior technician who fixed it, quickly. Overall, I spent over 2 days of my time dealing with a simple plumbing issue.
I am awarding 5 stars because Paul offered a generous accommodation. Things happen. People fail. What ultimately matters is how the business treats its customers. We have used O'Grady for more than 10 years and have paid it thousands of dollars for major work. I will use them again because they did the right thing this time.
After he did whatever he did, he sat down and wrote up an invoice, purporting to be an authorization of work. HE signed, illegibly, where the customer should have signed. In short, the paperwork was irregular.
I asked about the exorbitant charges he had written, and he told me they were fixed in a manual. He vaguely pointed to some charge for something, but I hadn't a clue whether it related to anything he had done. I asked about a second charge he had written, and he flipped pages before saying it was in a different manual that was in his truck. He walked out to get it. He returned and said he didn't have that manual. I believed he was trying to gouge me for the time he spent unproductively. I told him I would speak with the company about the charges. He is a nice young man, and I do not doubt his competence for much of the work he encounters.
After he left I noticed he'd installed the new pipes over the flexible hose of the pullout faucet, so I could not pull out the faucet. I called the company, very upset. They sent out a competent senior technician who fixed it, quickly. Overall, I spent over 2 days of my time dealing with a simple plumbing issue.
I am awarding 5 stars because Paul offered a generous accommodation. Things happen. People fail. What ultimately matters is how the business treats its customers. We have used O'Grady for more than 10 years and have paid it thousands of dollars for major work. I will use them again because they did the right thing this time.
San Francisco, CA