Best Electrical Panel Installat… in San Antonio TX

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

Very pleased. Eric gave me a very good price in writing. Told me what he was going to do and that if anything came up after opening ceiling the additional cost wouldn't be more than $300. After opening and inspecting, he determined then would have to go another way. Gave me options including an inexpensive way to address it. HE STOOD BY HIS QUOTE. Called before he arrived. Polite and professional.  Project did not take as long as I had expected. Had me review his work, and ensured everything worked before departing. Very happy. I would definitely recommend PDI in the future, and ask for Eric.

Our well needed to be completely rewired, new pot, new pump, add new water tanks, etc. Kerrville Plumbing was one of three estimates we got. They were quite a bit higher, but absolutely worth it.  You get what you pay for.  They are extremely knowledgeable, and for our job they used the highest quality products, the work is warranted, and we know it was done correctly the first time.  When we are ready to look at heat pumps or anything else related to plumbing, we will use Bill and his team.

I had a leaky faucet right before the family was coming to stay with us on Thanksgiving. They responded to my yelp request quickly and came the next day. They explained the possible options over the phone and in person. Before completing the job, they told us how much the repair would cost, so no billing surprises! They were patient (I asked a lot of questions), nice, and honest! I'll definitely call them again for some other repairs we need around the house.

Owner seemed nice when I talked to him on the phone. I explained the situation of how my bill got run up by the plumber unnecessarily by charging me master plumber prices for a guy in training as well as them doing unauthorized work. He agreed and said he would reimburse me $125 or give me a credit. I've followed up with several emails to the owner and never got a reply.

Made an appointment for 2pm and no tech out. Called their office  and advised 45 mins...nothing. Called back again  and rep  told me  another 45 mins!!! NO EMPATHY OR AN APOLOGY FROM THE CUSTOMER SERVICE REP!! UNACCEPTABLE!!

We had our first encounter with Jon Wayne -- and it will be our last.

They advertise all over radio about their $29 service calls.  So how come I paid $138 for a service call?

I wish I had read these Yelp reviews before we paid for Jon Wayne to come out and check out our AC system.  They sent out some guy who explained he'd be on the phone a lot while be was inspecting our system.  I assume he actually did some sort of inspection.  The guy was really more of a salesman than a service technician.

He barely mentioned our system.  Instead, he spent 90 percent of the time trying to sell us a bunch of junk we don't need.  He could fix us up with everything we needed for only -- $7,000!  He had other packages in the $4,000 range!  

They were all arranged on his iPad.  He would go through the wonderful things he offered then he would press a magic button and the $7,000 price tag would appear. It was almost laughable.

The Jon Wayne Service Company blankets the airwaves with commercials, recruits new customers, proved lousy or misleading services and tries to oversell.  I doubt repeat customers are a high priority for old Jon.  Get them in, try to oversell and dump them, seems to be the company motto.