Best System Maintenance in Saint Paul MN

Legend Services installed a new Day & Night brand furnace in our home today.  Their service was thoroughly knowledgeable and professional from initial visit to assess the situation, to their estimate, and the actual installation.  They arrived on time, completed the work very neatly in just a few hours, and cleaned up spotlessly when they were done.  I would highly recommend this company for heating, A/C and plumbing work.  Truly one of the most professional service providers with whom I've worked in the 29 years that I've owned the home.  Thanks for an excellent job!

Everything you could ask for in a great service company. John gave specific detailed feedback, weighed the costs and benefits of what actions to take, showed commitment to customer satisfaction and feasibility in price and functionality, and I got to learn plenty of baseline information about the specific problems that were occurring on my unit so I know why decisions are made.

Thank you so much for the prompt and professional service that you continue to show us! we are so happy with you guys!

Great local company with honest and knowledgeable techs.  Highly recommend! Go local and forget about the monopolies!

They installed a new boiler and water heater (one of those heated off the boiler) and did an awesome job.  I had 3 bids and these guys are the only ones who did an analysis and who recommended a boiler quite a bit smaller than what they were replacing.  It was installed last fall and did an amazing job keeping the house warm over the winter, and it did better than the old one with lots more BTUs.  

Their price was middle of the pack but they sold me on their effort and working with me to get it done how I wanted it.  Very friendly and excellent work.

And we also love the new water heater.

Mike and his team couldn't have been more on top of things. Responsive, professional, reasonably priced, and friendly!! Highly recommend Valley Plumbing Heating and Air Conditioning!!

We bought a house knowing that the outlets needed to be grounded. I scheduled a time for someone to come take a look and give us a free estimate. Joe arrived and I told him what we wanted done and he did a very thorough job walking through the house, checking outlets, and explaining things. It took some time before we had the finances to schedule the actual work, but I was pleasantly surprised to find they were able to get us on the schedule within 8 days from my calling to schedule. I was also happy that Joe was able to come back to do the installation as he already knew what we were working with. The job ended up taking  slightly longer than expected because of some faulty wiring in the house, but Joe was sure to check in when his estimated time was up and give a progress report and make sure I was okay with him continuing work. The total cost ended up being almost spot on with the estimate. I really appreciate the thoroughness of Joe's work and will certainly be reaching out to Erickson to schedule future projects.

If you can line up Hovde for whatever plumbing work you have, you'll be in good hands. These folks are honest, helpful, and do great work. It's a family-owned business, and they clearly run their business with pride.

I needed emergency service when my sewer backed up into my house. They came out promptly and the technician was very knowledgeable and efficient. He fixed the clogged drain and even cleaned up. He was respectful of my home and wore paper booties over his shoes. I will definitely use them again and highly recommend.

Prompt service, very professional technicians, installed a new air exchanger for 60% of the price of 2 other bids.  They even went out of their way to repair AND paint the wall where the controller was installed.

I spoke with Jermiah. I also spoke with Keith. The person that came to my house was named Luke. I explained the problem and he wanted to try the motorized snake. It didn't work. The clog was too deep. Luke was in over his head, he called Keith a few times while he was at my place. He wanted to see were my home connected to the main sewer line (we live in a mobile home) It is underneath and I showed him. He very obviously balked at what needed to be done. I asked if their company had a jetter. He called Keith again (or at least pretended to) And then told me Keith would be out with a jetter later that night. He also told me I would have to pay more he said ridiculously expensive. I told him I don't care how much it costs this has to get done now. So again he tells me Keith will be out but it might be very late. I asked for Keith's number and he told me it was against company policy for him to give me the number (even though I already had the number because Keith had called me a couple times earlier in the week.) He then wanted to settle up with me and I said I would pay when the job was finished. He said something about having 2 invoices because it will be 2 jobs. He only charged me $115 for the service call. He did not charge me for the snaking or his time. 2 hours after he left I called Keith and asked him if he was coming with a jetter. Keith said -I don't know what you're talking about, I don't have a jetter, our jetter is in the shop, I got 2 more jobs tonight and I'm going home.- The bottom line is, I paid somebody $115 to rip my toilet off, he didn't even re-install it. Then they abandoned the job.

Don't use thus company unless you want your pocket book emptied.They are way out of line on repairs an replacements on heating and air .Minnesota plumbing and heating was a great company before it was sold.

I used HomeWorks because my hot water heater quit working. The young man was very polite and seemed to know what he was talking about. He said they weren't here to sell me anything and gave me my options. Long story short it was my broken water softener that gave me hard water that burnt out my water heater. I replaced both with the best, tankless heater and saltless softener. A lot of money but he said if I found the same thing cheaper they will match....that is still pending. They were done. But left me with a very small gas leak. I did notice but thinking they had the gas off and on again?? I didn't know. 6 days later a different young man came to tune up my furnace and he said he smelled the gas leak...I explained to him what I said above. Now shouldn't he have fixed it or called company to come back and fix it......nope he said it would cost me $400 for him to fix it, I said no and he left but not before trying to get me to upgrade or buy a new furnace. He never did tune it up. Also wanted to sell me a new humidifier that he noticed quit working, it was working the week before.
$700 and it would have all new hook ups and digital. Ok I need my humidifier. The more I thought about it I said no more from HomeWorks. The owner argued with me of whose fault it was for the gas leak and said his guy didn't fix it cuz I told him not to. State law says last person  or company there is responsible. He said he was going to send his guys over to check my leak when they install the humidifier. I said I cancelled that so he said well then he was not sending his guys over. I told him that was blackmail. By the time his guys talked him into it and told him he was being a jerk it was to late.
My guy took the pipes apart, turned and tightened them in 10 min. No more gas leak. Furnace is tuned up and my humidifier needs a new part, not a new humidifier.
I should have looked at reviews. Very poor customer service and they really want your money.

No idea of the quality of this service as they never showed up for my scheduled tune up appointment. I waited over 2 weeks for an appointment and when the person didn't show up I called them.  First I was told I had the wrong date. I did not have the wrong date.  They called me back and said they had to reschedule my appointment but had FORGOTTEN TO CALL ME.  We had cleaned out the furnace room and were awaiting the results of the inspection to determine if we could do another home improvement or if we'd need a new furnace in the near future.  They REALLY caused problems for us by doing this!  I wouldn't waste my time with this company as they are obviously unreliable and have little concern for anyone's schedule other than their own. There are better providers out there who will put their customers first.

This is a total scam. I paid the $80 dispatch fee for an electrician to quote me $600 for roughly 15 minutes of work. I needed one light switch reconnected. These people should be shut down. Run away!

We had them as our only plumber for 15+ years. They used to be great. Until we need an emergency job done on our septic. Not only did they go well over the estimate, but when we'd paid in full the amount agreed upon, and asked for another month to pay the additional $2500. (We had already paid $13,000, 40% due up front) We had to be consistently diligent about getting them out to get the job done before the ground froze. We were not the least bit happy with the mess they left us in, after over charging to begin with.

Cody in Roberts is our go to plumber now.

Beware!  Would like to give this company negative stars!  Hired Hero to replace the cartridge in a shower faucet.  Was extremely overcharged for this service.  Full retail cost of the cartridge per manufacturer's website is $129.  We were charged over $1200 for this repair.  Time to install the cartridge was about 30 minutes.  So we basically were charged over $1000 to do a very simple repair.  Had a different plumber in our home recently for a different repair.  Without naming Hero, we shared our experience.  That plumber just shook his head and said unfortunately some plumbers will take advantage of people.  That is the type of company that Hero is.  DO NOT HIRE HERO!  They cannot be trusted.  I would consider them unethical.