Best HVAC System Repair in Saint Paul MN

Everything you could ask for in a great service company. John gave specific detailed feedback, weighed the costs and benefits of what actions to take, showed commitment to customer satisfaction and feasibility in price and functionality, and I got to learn plenty of baseline information about the specific problems that were occurring on my unit so I know why decisions are made.

Lange's Plumbing & Heating have provided us with superior service for years. Jim and his crew have been quick to respond to our needs, efficient in their work and always priced fairly. It would be easy to take advantage when there is no heat in the middle of a cold Minnesota winter or suddenly you find your hot water heater has failed........they simply respond like professionals.

Fast, fair, friendly and with the quality workmanship we need. For us it is Lange's Plumbing and Heating!

Outstanding!  Service, courtesy, promptness...,
Our a/c went out Saturday 26th!   my husband called around, found Metro...,  the rest is history

Miguel  our tech. That came out , is a WONDERFUL young man . Knowledgeable, polite- HONEST!  Excellent service!

They installed a new boiler and water heater (one of those heated off the boiler) and did an awesome job.  I had 3 bids and these guys are the only ones who did an analysis and who recommended a boiler quite a bit smaller than what they were replacing.  It was installed last fall and did an amazing job keeping the house warm over the winter, and it did better than the old one with lots more BTUs.  

Their price was middle of the pack but they sold me on their effort and working with me to get it done how I wanted it.  Very friendly and excellent work.

And we also love the new water heater.

Friendly and informative on the phone in helping me to select disposer.  Plumber came when promised. He too was friendly and competent.  Cleaned up after his install.  This is a multi-generation family business, and I appreciate that.

I had a service contract with Home Works and was scheduled for a water heater inspection. I was told I needed a new anedode (?) which I could see was worn. He quoted me a price of $430 to replace it. Fortunately, a friend was here when the guy was doing the inspection. He told me not to do anything yet. My friend then looked up the part that was needed and the price range was $20 to $40!!! I was shocked and dismayed that this type of business practice is being utilized. I'd say - Stay Away from Home works!!! I've learned not to trust anyone.

We have an old home (1905), which we've lived in for 16 years. Recently there was a strange odor coming from the boiler. I called McQuillan Bros. The very old boiler needed to be replaced. The whole crew from start to finish, was very courteous and professional. Both Nick and Mike took the time to patiently explain everything. Nothing felt rushed. I was extremely impressed with how they cleaned up after the job was done. Josh also patiently explained how to set up the new thermostat.

I needed emergency service when my sewer backed up into my house. They came out promptly and the technician was very knowledgeable and efficient. He fixed the clogged drain and even cleaned up. He was respectful of my home and wore paper booties over his shoes. I will definitely use them again and highly recommend.

I can describe this business in one word: PREDATORY!! I have no doubt, their technicians know their stuff, but their best skill is selling you a complete system. That's how they make their money. Their repair estimates are a joke.
My central air was only low on R22 freon. It needed less than 2 lbs. They gave me a quote for $2122 to charge my system up to 4 lbs, and the guy tells me to blame the super high cost of freon on the government (that's over $500/lb). What a crook!! My furnace was fine but tried to sell me a complete AC & furnace for a whopping $17,000!!! If you see one of their coupon for tune ups, throw it away, and find another HVAC to fix your AC. I got my  AC freon recharge for $120.

I called because I had my house for sale, accepted an offer, had the inspection and inspector said I had low water pressure. B & B came to my house and told me It was the screens and shower head, so it was not a big job. Brian (the owner) said he ordered parts and would fix it. Closing came quick and he quit responding. I ended up having to take $6200 less because it was too small of a job and he strung me along until it was TOO  LATE! TERRIBLE BUISNESS AND I WILL TELL EVERYONE I KNOW!!!

No idea of the quality of this service as they never showed up for my scheduled tune up appointment. I waited over 2 weeks for an appointment and when the person didn't show up I called them.  First I was told I had the wrong date. I did not have the wrong date.  They called me back and said they had to reschedule my appointment but had FORGOTTEN TO CALL ME.  We had cleaned out the furnace room and were awaiting the results of the inspection to determine if we could do another home improvement or if we'd need a new furnace in the near future.  They REALLY caused problems for us by doing this!  I wouldn't waste my time with this company as they are obviously unreliable and have little concern for anyone's schedule other than their own. There are better providers out there who will put their customers first.

Our a/c compressor was not working so I called Hero to take a look. I assumed the worst and thought it would turn out to be a complete replacement, to my good surprise it turned out to just be a bad capacitor. That where the good news ends. Our service technician, John, charged us $445 for the task. I did some checking after the fact and a residential capacitor should cost between $30-60 for the part. If you allow for $200 for the less than one hour it took to replace the part, and add the $69 for the service call, you still only come out to $320 at the very high end. After that, John got comfortable in our kitchen and proceeded to tell us all the other things that needed to be done to get us back to normal, all totaling over $2,000. He also had a total replacement option and offered to get an estimator on the phone right away. High pressure all the way, including telling us about steel tariff price jumps that undoubtedly will have to be passed along to the consumer sooner or later. First and last call to Hero.

Horrible company; all but one of their plumbers I've worked with have been awful.  Minnesota Plumbing has a contract with Best Buy.  When I bought appliances from Best Buy, I also purchased warranty and the needed installation services.  Best Buy sent Minnesota Plumbing; we had mostly problems with them.

One of the problems we had was a water line install to the freezer; a section of the pipe was up against an exterior wall (touching it).  Well, that part froze and it burst, spewing water everywhere.  Minnesota Plumbing didn't bother to insulate the pipe.  Now I completely forgot that we had a similar issue in Washington DC; our pipe froze, again the section that was up against the exterior wall. DC winters are normally mild; this was a particularly cold day.

I completely forgot about this issue until  this happened in Minneapolis.

I contacted Best Buy, who sent Minnesota Plumbing again.  They came to remove that section of pipe and they turned off the valve.  (they turned off the wrong valve though, they turned off the dishwasher valve instead of this water line.  They said they would call back to set up the actual repair of the pipe.  They left their number.  Well they never called, so I called them myself.  Now they're saying that I need to contact Best Buy again, because this isn't their fault. Interior pipes never freeze.  (their words).

Ummmm okay.  Yes they do, if it can happen in DC, it sure as hell can happen in Minneapolis.  Insulation should have been installed.

ugh beware.  If you want to order appliances from Best Buy, don't! (unless you can ensure that the work would be done by a good company - not this one!)