Best Tankless Water Heater Installation in Saint Louis MO

First Brad came to put in a new faucet and to change the shutoff on a toilet. As he looked in the toilet, he realized there was a small crack! He arranged for Matthew to come 2 days later to replace the toilet. Both exhibited excellent professionalism and in-depth knowledge of their work. So grateful to have trusted plumbers.

Honest, experienced and convenient!  Jim showed up on schedule, provided an explanation of what the service will require and the cost.  He had all the materials needed on his truck and how long it would take.  He did a great job!  I would highly recommend him to friends and family!

Carlos Perez

Performance Plumbing just put in a new bathroom for us in our finished basement. They did everything: plumbing, electric, drywall, and flooring. They even put in a closet! The guys were professional and efficient, and the price was right.  I love my new bathroom!

We needed a new water heater and had an estimate, new WH and and a follow up visit in a total of 2 days! Everyone was very friendly and took care of everything!

We wanted to love them, based on their reviews.

I've been using the same plumber for years, but they were recently bought out, so we tried this spot as I try to support local.

The first time out they were phenomenal. They checked ALL my drains and cleared the issue for us so quick. Their prices are fair for the area. We had a cap stuck in the drain, but we hadn't had issues with it draining yet, so we left it at the time. We asked him to do a rough estimate for pricing to get it out just in case, and on his way he went.

Turns out, when he was snaking the drains, he had actually wedged the cap further down to which it blocked the sewer line from the toilet and shower, and created a seal. This was our fault since we didn't mention it to him though. We tried a few times to get it out with an electric snake, but couldn't, so called these guys to come formally quote and cut the pipe for us.

Then, ghosted. Called, emailed. Never heard back. I'm not sure if they just didn't want to deal with the cast iron (fair), but it would have been nice to have some communication.

We unfortunately won't be calling them again. They're probably awesome for quick and easy house calls, but I don't think more in depth issues are worth their time. At least, that's what it feels like.