Best Home Remodeling in Saint Louis MO

A pipe burst on Christmas Eve. They helped me troubleshoot that day and sent a plumber Christmas morning so I could turn on my water. They're competent, pleasant and respectful.

I wanted to say Thank You for your quick response and helpfulness!  I am happy to recommed your company for their plumbing needs.

This company did all of our plumbing in our new build. We thought we had a water leak so we called the water company to come and check into it. The water company said that they couldn't get a good gauge on it because the meter was way too low and filled with sludge. They told us to get it fixed. I have been trying for almost 9 months to get that fixed. We also have a sewage smell coming from one of our sinks in our master bath. It has smelt like that off and on since we moved in. I have called and left countless voicemails and sent messages. No one will call or message back and unfortunately our builder is of no help. I would avoid using this  company.

Beware! Do not use this company, Castle AV Media Solutions or the owner, Thomas Costello.  The business also uses the names Castle Remodeling and Castle Remodeling Solutions.  This company is a rip off. They are not reputable.  The owner will harass you to pay before the work is completed.  He did not complete the job we hired his company to do.  The parts that they worked on he used cheap materials and the work was sloppy and rushed.  He kept trying to get more money from us but wasn't making any progress on our project.  The owner is quick to say breach of contract, to the person or company that has hired him but in essence he is the one that is breaching the contract.  He will not apply for the proper permits and takes shortcuts. Do not do business with Thomas Costello or any of his companies.

Totally recommend calling this company. Bill arrived and immediately figured out the issue and just like that, water was flowing! He even cleaned up afterwards. I know, I don't even clean up like that! I would have checked 10 stars if it was an option.

Referred by Home Depot employees.  I've used this company before, and would use them again.  Nate was friendly, knowledgeable, and professional.  He kept me informed, and performed the work quickly and efficiently.  I would definitely recommend.

Hired Linek Plumbing to repair gas line leak due to failure to hold pressure per Laclede Gas Company. Eventually hired laclede gas to fix Linek's failur
During this time the plumber took numerous smoke breaks, cursed often, took personal phone calls, and complained how difficult his job was. I can't think of one professional quality _____ exhibited. During this time I noticed 3 leaks ___ repaired. ___ left by 1 pm because strong storms caused the power to go out. ___ said he'd come back the next day to fix the problem.
___ returned mid to late morning on May 24, 2011 to finish locating and fix the leak. ___ fixed another 4 leaks. I witnessed ___'s poor workmanship first hand. One time he cut out a section of copper and replaced the section with new copper and fittings. Once pressure was on the pipes once again and soaped ___, my father-in-law and I notice the repair leaked. __ once again cut it out and tried again.
At the end of four hours of working ___ determined the lines to hold pressure. The last determined leak by ___ was the 1.25 copper line shutoff (____ said this shutoff was for water only not gas rated. But later said it was rated for gas and water) located in the basement going out to the garage. ___ originally cut this section off and capped it to work on other areas of gas lines. ___ had cut this line off anyway because he determined the solder was not silver solder but lead solder, for water lines only not gas. ____ reinstalled the same 1.25'' copper shutoff and determined the leak fixed and the lines to hold pressure. I did not witness the pipes to hold pressure because ___ had already taken off the pressure and pressure gauge on the lines. This was the mistake the shutoff still leaked. I paid ___ $1243 for 9 hours of labor plus parts.
I called Laclede Gas May 24 to schedule the gas to be turned on. Laclede gas came out May 25 to turn on the gas. Laclede once again noticed the gas lines not holding pressure. I witnessed the drop in pressure as well. Laclede locked the gas box and recommended calling Linek back to find and fix the leak.
I promptly called Linek and alerted Linek of the failure. I spoke to the owner ____ and he told me he needed to talk to __ and would have him come back out. I told ___ I did not want __ to come out due to his inappropriate behavior but to send another plumber. After hanging up I reconsidered and called back to determine if there would be additional charges. The receptionist confirmed with ___ that they would not charge the service fee but continue to bill at normal 15 minute increments. I agreed but again later changed my mind not have Linek return to fix what is now clear due to Laclede Gas's repair Linek's failure to repair the leaking 1.25 copper shutoff valve. The shortcut/lack off detail to not retest the line after the last repair to the line was ___'s biggest mistake.
Instead of having Linek return I called Laclede Gas to schedule the repair. Laclede Gas came out June 31 at 4 pm soaped all the joints with no luck finding the leak and determined the job bigger than expected. Laclede returned the next day June 1 with two plumbers. May 1 the two plumbers quickly found the leak at the 1.25 copper shutoff going to the garage. Laclede Gas needed to get the parts and returned June 3 to replace the shutoff. The shutoff was repaired and the gas was turned on.
The total charged repair cost from Laclede is roughly $400.

We are attempting to get a refund. We have had no contact for almost a month. He stated that the work would take a week, yet, 4 weeks later he still had not shown up that was 3 weeks ago. We would like a refund. We have spoken with his brother who stated that he would get in contact with us about a refund. Haven't heard from him.