Best Distribution Box Installation in Riverside CA

Called A&A Friday am talked with August about getting the septic pumped. He was very nice and knowledgeable and we went over all the prices.  He sent out Jason the same day. The lids were already exposed, so he was able to get going ASAP.  He was very knowledgeable about the system and went over the pricing before he started just to make sure I was aware of the different prices. I will totally use them again and will recommend them to anyone.

I called two other companies before calling Easy Rooter in Beaumont. The other two companies weren't able to get out to me the same day, which wasn't too surprising. I understand same day service is often a tall order. We were having some sever bathroom issues at our retail location so I was hoping to get that handled sooner than later. Easy Rooter was able to get out there the same day and took care of things with ease. The people I spoke with over the phone were so friendly and helpful. They followed up the next day to make sure everything was done satisfactorily. The technician was also very friendly and did a wonderful job. I received a text message when the technician was on his way with all the information I needed and a photo of the technician so I would recognize him when he arrived. They were so easy to work with! I highly recommend! I'll definitely use them again!

Unable to get anything done, didn't show for a couple appointments and then only offered afternoon times when we are available in mornings.

Update:
Well, after leaving my initial review moments ago, the owner left a response on here calling my review a joke and saying they didn't have me in their database.
I had been contemplating giving them a second chance down the road hoping that I would have better luck, but after seeing their defensive and rude attitude on Yelp, I will not be doing that. I have uploaded my phone record of having had called them. After the initial two calls, the guy who came out to my house to give me price provided me with his cell phone number on which I texted him repeatedly, but he was never able to make it out in the morning. Tried a few times, and one day waited all day for him to come, but he never showed. Finally, I texted, and he said he was tied up in an emergency, which I can understand. What I can't understand is not texting to let me know and leaving me to wait and waste my entire day. Apparently, the businesses' response is an insinuation that I am a liar.
It's pretty sad that a person can't leave a review without the business calling it a joke. I'm entitled to post my personal experience with this company.
What this response tells me is, if I would have had them do plumbing work for me and experienced a problem with that work, they may very well have responded to me saying my issue was a joke and not been willing to resolve it.
Things happen for a reason, and at this point,  I'm glad it didn't work out.