Best System Maintenance in Raleigh NC

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

When our AC system failed, it was too costly to repair.  At the time I was in India.  My wife did not want to replace the system until I returned.  The temperatures in Raleigh were hovering around 100 degrees.  It would be several weeks before I returned, but I wanted to get a replacement system ASAP after that for I too would be without AC :-).  I read repeatedly that the installation contractor was the hallmark of a quality system.  After extensive searching while I was in India, Raleigh Heating and Air stood out as one of the best contractors in Raleigh.  My wife scheduled an appointment with them for soon after I returned.  The company owner, Chris, and a recently hired salesperson, Chris, spent the morning with us describing our options and noting the layout of our current system.  No other vendor spent that much time with us. They asked whether we had considered a geothermal system.  We had not.  They provided information and we gathered more.  We had a few reservations:  one was the amount of damage that the drilling would do to the new lawn that I had spent two months installing in the spring.  RH&A offered to have the drilling company send the debris into large bags to minimize lawn damage.  We proceeded with a geothermal system.  The damage to the lawn was more than I had hoped but less than it would have been if the bags were not used.  RH&A loaned us a portable AC unit to use in our bedroom while waiting for the drillers and installers.  The system installers, Jason and Clifton, were outstanding.  They did quality work, were efficient, and responded well to our questions. Chris, the owner, and Brian, the Service Manager, suggested and provided several options to ensure that the system would serve us well, e.g., the new thermostat is top of the line.  Raleigh Heating and Air did a first-rate job.  Everyone on their team was a pleasure to work with.

Excellent service! Very knowledgeable. Steven was prompt and kept us informed of everything. This company is honest and I would definitely recommend and definitely use again for all your plumbing needs!!

Fantastic experience! Got a quote for a water heater that was reasonable, not the lowest, not the highest on Monday they installed that Friday! The guys were professional, friendly and knowledgeable. Identified another potential issue, gave me a great price and fixed that at the same time. I would highly recommend this company for plumbing work!

I contacted Eugene to help replace a leaking tank water heater with a tankless. He gave us a reasonable quote, answered all our questions and did a great job with installation the very next day. As a Rinnai approved plumber who guarantees his work we felt very comfortable with our quick decision to go with him. His thoughtful and friendly personality is a bonus. He will be our go to expert for future needs!

When calling to find out when my installation would be scheduled, the customer service rep hung up on my.  And I paid $162 for this kind of treatment.  Called back and spoke to the manager who scheduled the installation.

Bolton charged me over 400.00 to fix my ac. The fix lasted less than 24 hours. When I called to ask for someone to come back, I was told no one could come. They have lousy customer service. I asked to speak to a manager. He never called this happened on July 7. Today I received a letter that stated I was ignoring their calls as far as paying the bill. I told the person at Bolton back in July that I needed to talk to the manager before I paid the bill. I called today. There was no adjustment on the bill so basically I am out 400.00 for a fix that didn't work. I do not recommend them to anyone!

I called Blantons to come and look at my tankless hot water heater that wasn't giving out hot water. When I called, they told me there would be a $116 service charge and then possible charge if something needed to be fixed. Of course, I understand that.
The technician comes out to my house, takes a look at water heater, breaks a lever on the box next to water heater. Connects a loose wire. Technician was there less than 40 minutes. Then he comes around with his invoice and he charges me $360 for diagnostics. Never told me prior to doing anything that it would cost this much. My total was $417, for less than 40 minutes of work. He also put in the invoice that he diagnosed the problem for 45 minutes and then took 30 more minutes to fix. Not true, I have it on my cameras and I stayed with technician the whole time.
I paid the bill because I didn't know what else to do. I immediately called the company to speak to them about this matter, was asked how much I think I should have to pay. Then was told that the manager said I shouldn't have paid and he can't give refund now that I have already paid but he would give $50 credit.. no thanks! I asked to speak to the manager and he conveniently just left to go to the field, he was supposed to call me by end of day and surprise.. he never did.
I would never recommend this company to anyone. Terrible customer service and seems like they adjust their prices based on what they think they can get away with.

All of the 1 star reviews with a wish I could give a 0 are spot on.  Engaging them will be a waste of your time and money.