Best Generator Repair in Raleigh NC

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Professional staff and reliable. They were able to work my issue into their scheduling last minute, diagnose the problem, get the parts and fix it in short order. Greg handled the call and did an excellent job.

A few weeks ago, I filled in their online form to ask to be contacted for a project or two at my home (washer dryer installation, evaluation and running of electrical / plumbing for 2nd kitchen installation, evaluation of current plumbing / electrical system on the house). When I didn't hear back, I then called to follow up, and I was told they saw my inquiry, but it somehow didn't make it over to the correct department. I was told they would put me in the queue for the plumbing department to call me back. I called a second time after not hearing back after this inquiry, and I still have not heard back. Disappointed that I can't even seem to get anyone to provide an estimate, therefore, I certainly can't recommend the work.

I called Blantons to come and look at my tankless hot water heater that wasn't giving out hot water. When I called, they told me there would be a $116 service charge and then possible charge if something needed to be fixed. Of course, I understand that.
The technician comes out to my house, takes a look at water heater, breaks a lever on the box next to water heater. Connects a loose wire. Technician was there less than 40 minutes. Then he comes around with his invoice and he charges me $360 for diagnostics. Never told me prior to doing anything that it would cost this much. My total was $417, for less than 40 minutes of work. He also put in the invoice that he diagnosed the problem for 45 minutes and then took 30 more minutes to fix. Not true, I have it on my cameras and I stayed with technician the whole time.
I paid the bill because I didn't know what else to do. I immediately called the company to speak to them about this matter, was asked how much I think I should have to pay. Then was told that the manager said I shouldn't have paid and he can't give refund now that I have already paid but he would give $50 credit.. no thanks! I asked to speak to the manager and he conveniently just left to go to the field, he was supposed to call me by end of day and surprise.. he never did.
I would never recommend this company to anyone. Terrible customer service and seems like they adjust their prices based on what they think they can get away with.