Best Flame Sensor Repair in Raleigh NC

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

My relationship with Raleigh Heating & Air started years ago when my AC went out during a horrible heatwave, and I had a very sick old dog who I was very worried about.  Frantically, I started calling to see who could come help us, as he was not doing well and it was so HOT.  

 Everyone I called told me they could come in a few DAYS, except for Raleigh Heating & Air.  The gal I talked to HEARD me when I explained how worried I was about my dog, and said she would get me help right away. And she did.  I can't remember what they had to do, but they got us up and running and cooled off.  My precious dog passed away a couple days later of old age, but I was so grateful that he didn't have to suffer from heat those last days. (my goodness, it's still hard for me to even tell this story...sob!)

  Fast forward a few years and the heating/ac unit could not be nursed along anymore.  A new one was necessary.  Of course, my first instinct was to remember who had helped out at such an emotional time.  BUT, big money was at stake, so we needed to check out options.  Called all around and narrowed it down to three companies to come out and do a quote.  Raleigh Heating & Air was (by far) the most bang for the buck, so we got our new unit from them. I'm talking about thousands of dollars difference...literally!

 Now, two days ago, our AC kept tripping the breaker.  Husband called at 8:00 at night. (in the middle of another heat wave) They were here by noon the next day.  Fixed.  I can happily report that many years after the first emotional contact, I still have complete faith in this company to keep us cool/warm, be reasonably priced, and to CARE about our comfort.

Very impressed. Water heater was rusting and leaking, needed replacement. Called them at 8:30 a.m. along with several other companies. Of the first two who would give me a quote, they were the cheapest. They turned up on time, explained my options to me, removed the old tank, installed a new one and by 1:30 we were all done. Made no mess and the new tank works just fine. Great job Eddie and Ken.

Other's hadn't even called back by then.

This is how to treat customers A+. I will use them again if needed.