Best Drain Installation in Plano TX

They were great!! Prompt! Excellent work. Plain talk . No trying to shim sham into something more expensive.Nice guy!! Will use them again! Highly recommended!

My sewage drain collapsed on July 3rd. Professor Plumb gave me a call that day and sent me to the top of the list since we had no way to drain our sewage. They did an excellent job, and got us back into our house in two days.

Good Fellas responded to my text, made it to my house the same day and replaced my outdoor faucet at a reasonable price with professional. Don't hesitate to call these Good Fellas for your plumbing needs.

Very Friendly and professional, came over and provided an estimate promptly, as well as giving some great advice for my leak.

They were amazing, period. Easy to schedule, on time,  and great at communicating. We will be using them again in the future.

good:  They got me in fast
           They showed up within an hour of the appointment
           The problem is not as bad as it was.......
Bad:    They charged me more than double the going rate for what they did
           They had to come out a second time to get it fixed - the second guy ran the water for 10 minutes twice - with a 4 minute break in the middle.  He called that running for 20 minutes.  It is at 10 minutes when the shower starts backing up again - not as bad as before, but for double the cost, I would expect it to be FIXED.  The second guy didn't really want to do what was needed work wise.  He was polite.  
           They start out with what they could break, and suggest you wouldn't have any problems if you replace your cast iron piping to the tune of about $75,000..........they said they wouldn't want to do the work that would be needed to do it best, they would probably do an easier for them job which wouldn't be quite as good.

Worst:  They said they never warranty their work.  
The shower was stopped up, now it just backs up........I would not call this fixed.  
I have to say that I don't trust the guys that came out.  

Would I use them again?  No.  Not ever.

I had two puddles forming in my front yard between the water cutoff at the house and the meter on the street. I called a few plumbers, and Zoom was able to come out right away. They quickly diagnosed the problem, did some digging, and confirmed the problem before they started doing the job. I had a major leak in my freshwater line to the house. The repair quote was a lot (although certainly reasonable), but fortunately, I had insurance to cover the sewer and the freshwater and gas lines. If you don't have this, you'd be crazy not to get it. It's cheap, and it saved me $5250.

The team from Zoom went to work quickly. This was a several-day job over the weekend, but they still got it done. They also unclogged and outgoing internal line to the sewer.

The crew was professional and very effective. Robert, the supervisor, was checking on the job frequently, and he talked to me a lot about what was going on and how the job was taking place. I felt fully informed as the job is progressing. My insurance company took a little too long to pay for it, but Robert was notably patient. Hopefully, your insurance company will pay faster. The job was done extremely well, we had only a minimum of inconvenience (although we had to leave the water off unless we used it, since it would fill the trench they had dug).

In summary, Zoom did a great job. They were all professional, focused, very timely, and responsive. I feel fortunate to have found a new plumbing company that I can use with confidence. Having your waterline go out is no fun, but the guys from Zoom handled it quickly, professionally, and effectively. I have no hesitation in recommending Zoom Drain for any type of plumbing needs, and if you need a sewer line, freshwater line, or a gas line repaired anywhere in the Plano/North Dallas area (or further if they service other areas), these are the guys to call.

I noticed a leak on the worst time possible ie Friday night and contacted Staggs (seeing their highly ratings on Yelp n Google) and they indeed exceeded my expectations. Randy (owner) himself went through over phone with symptoms and how to contain it as it was hot water leak. On Monday 8AM they were at my place and took care of everything including suggesting the mitigation n Restoration company. All follow-ups were attended and I m exteremly satisfied with their courteousness professionalism and work ethics. A full power 5 stars from me!!!

We hired this company to find a leak at our home. They came out, said the leak was in the yard but didn't try to find out where. They said they'd charge $4500 to run a new water line but didn't attempt to find out where the leak was in the yard. We were paying them to find the leak and still had NO answer as to where it was. They charged $675 for this!!!!

Our Plumber was Brian. While my father was on vacation we discovered a gas leak, after calling the gas company, who came quickly and found three leaks, we call Dial One Johnson Plumbing. They sent Brian to fix our problem. He fixed the three leaks by replacing three valves and hoses. We ask if he could look at a stopped up bathtub. As he was trying to unstop the tub he found that the pipe under the house were rotted out. In fact after he got under the house he found several pipes and joints in the same condition. It took him several days to fix the piping and tub fixtures. Brian was always courteous and friendly. He apologized frequently for the inconveniences he was creating. Brian was a clean freak, always very concerned about messing up the house. In fact before he left for the last time he went around the house making sure he had not left anything that needed to be cleaned up. The price seemed a little high but for the time he was on the job (about 17-18 hours) it was OK.

Great customer Service! They came out ASAP with our kitchen sink that was leaking. Austin was very professional and  knowledgeable. He took care of the issue for us and stayed late to help us.I would highly recommend them.

Water heater install today was flawless. He even corrected sloppy work from other plumbers (replaced my drain pan and fixed the water line connections) to avoid flooding my attic. Details like that make all the difference and give confidence that the job is as done right. I appreciate Jeff and the fantastic job he did today. He eared my business for life.

Legacy Plumbing from start to finish was amazing!  I needed the main sewage line under my slab replaced.  Legacy sent Daniel Zukowski to come out and take a look. After meeting with Daniel I immediately felt at ease. His knowledge and positive attitude was reassuring to me that I picked the right company. After inspecting the sewage system  he confirmed it needed to be replaced. He explained in detail how he would fix it and just how long it would take. It was a process that he was very familiar with, unlike other plumbing companies that I talked too.  Danial gave me an estimate for the repairs and the earliest possible start date. He also kept me informed every step of the way and not until the job was complete did I have to pay a penny. Legacy even contacted my insurance company and supplied them with the right paperwork. Need I say more? Amazing!!  A very professional company! Thanks legacy Plumbing and Daniel Zukowski for making a big ordeal not so big.

These guys were honest!  They actually charged less than originally quoted because they found a less expensive option.  Plus, they were able to come out right away.

Nathan and Dillan came out and did an excellent job within one day of being called over. A simple request to install a new shower handle only took a couple of hours and they will return to put the remaining pieces on when the tile is repaired. Would definitely recommend

Made a service call for no hot water pressure in all my faucets. it was the water deposits clogging the hot water line from the (top of the) water heater. I didn't feel comfortable messing with it, so I called Lex's Plumbing.

Their plumber came out told him the problem, within 10 mins without ever going inside or even opening up the hot water line he determined that I needed a new $1,257 water heater with a week delay for install, and he had the nerve to charge me $49 service call. He said he couldn't look at the hot water line that it might break (???) because the age of the water heater (11 yrs). He was suppose to send me a  email quote, never got it. I gave them 2 star for being on time and their were courteous.

After doing some DYI again and cleaning the hot water lines a couple days later the harden deposits broke and got hot water again full pressure. Lesson learned don't always trust the professionals, as their looking for their best and easiest interest. Although, I think I will need a new hot water soon, got a quote from Home Depot with install, same water heater for $900 next day install with a local plumber.

Little Elm Resident