Best Bathtub Repair in Plano TX

As usual, Mark Ondras exceeds our expectations with their professional work and can-do attitude. This is the second bathroom remodel that Mark and team have helped us with. If your project requires the highest of standards and you enjoy having peace of mind, call Mark Ondras Plumbing. It doesn't get any better, in our honest opinion.

My sewage drain collapsed on July 3rd. Professor Plumb gave me a call that day and sent me to the top of the list since we had no way to drain our sewage. They did an excellent job, and got us back into our house in two days.

Excellent experience!  Fast scheduling and dependable.  As promised, we received a phone call prior to their arrival within the correct time frame, and they were on time.  These three occurrences alone put Legacy above our past experiences.  Then, Schuyler continued to impress.  

He is courtesy and knowledgeable.  Not only did he make the scheduled repairs, but he believes in educating the customer while he is there.  He explained each step of what he was doing and was sure to point out items that I could easily take care of myself.  Additionally, he went above and beyond when he turned back on the water to my house and noticed the meter running even though no water was on in my house; he took the time checking every faucet/water access point and discovered a leaking toilet in our home.  My husband had recently fixed another running toilet in the home, but this one was in a rarely used guest bathroom, and we would have spent a lot of money until we finally realized this problem.  

As if that wasn't enough, while checking the house for a leak, he noticed the handle to my cold water in my master bath sink was missing.  It simply came off in my hands one day when I went to turn it on.  I knew I had not seen or heard any screw or other missing part fall, yet the handle was unattached.  My husband and I were in the process of finding replacement parts when Schuyler came, noticed the faucet, and said, You don't need any parts.  He quickly looked under the sink, found the faucet was incorrectly installed (12 years ago), that the C-ring was installed under the counter instead of above and had finally given way, allowing the handle to come off when the base fell through the counter hole.  Within 5 minutes, Schuyler repaired this for me.  There is no telling how much time/money we would have spent chasing down the wrong problem.  Schuyler's eye for detail, knowledge, and commitment to sharing that knowledge sets him apart from any service provider we've ever worked with!

I called Good Fellas Plumbing and they responded quickly on Yelp.

I had one washer faucet shut off leaking but while he had to repair the one I had him fix both shut-offs instead of just one.

Chris and his team came out the same day and replaced both hot & cold washer shut-offs in less than 20  minutes.

Chris stated his price and solved the problem quickly with the original quoted price.

As far as the service I would highly recommend this company to solve your plumbing problems.

Thanks, Chris

Ron

Water heater install today was flawless. He even corrected sloppy work from other plumbers (replaced my drain pan and fixed the water line connections) to avoid flooding my attic. Details like that make all the difference and give confidence that the job is as done right. I appreciate Jeff and the fantastic job he did today. He eared my business for life.

Helped with a slow draining drain. Very responsive and very nice. I had some confusion over billing and he was quick to help.

I had an appointment with Jose scheduled for an issue with my sink. When I spoke to him on the phone before the appointment, he was able to talk me through what the issue might be and explain to me how to test/fix it. His instructions ended up allowing me to fix what was a relatively simple issue, when he justifiably could've just waited until the appointment and charged me the service call fee. The fact that he prioritized helping me over his own financial gain speaks to his integrity and the fact that he can be trusted to have the best interests of the customer in mind--something that is rare. I would highly recommend Cuellar Plumbing, and would be happy to use the company again if I have future plumbing needs.

My 14-50 outlet works great. I got the cheapest quote from them and Installation appointment was  within 48 hours.

Folks, let's us tell you about how great, family friendly, and helpful Genzel Plumbing was. The first time in May 2018 Genzel arrived as a third quote to fix a problem and solved it for us without a charge or the BS those other companies gave us. The second time we used them and only them was due to what we thought was just a backed up system. Genzel came out on time and professionally offering advice finding out that what we thought was small was actually a major problem for my family. Within a 24 hour turn around not only did he diagnose 3 collapsed pipes and root issues but had his crew out to fix it so we could use our plumbing. All along the way he updated us with pictures and explanations of the problem and even worked with us on the price. I have rarely ever received such great customer service from anyone and needless to say he was way beyond reasonable. If ever there is a problem at our house or other families we will recommend or use Genzel. Only 5 stars because I couldn't give more.

I called and ended up with a same day appointment. And they came out and did a great job. They were very personable, polite and full of knowledge. I will definitely use them again in the future with any plumbing needs.

We have a 1 year old home in Aubrey, just off the FM 1385. I contacted Legacy after calling 3 other services who refused to come out this far. We were out of Legacy's normal area too, but they said they'd do it. We needed a 1 year service on a tankless hot water system. Johnny was great, on time, looked professional, explained everything he was doing and what we should look for in the future. He was extremely cordial and polite, very thorough.

Second time to use them. They responded  promptly and installed a new water heater. Will definitely use them again.

Dustin was so helpful, professional and he was also fair with pricing.  It's very rare you receive service like this anymore.  Highly, highly recommend!!

We are in the process of selling our house and required repairs to plumbing and HVAC systems.  Prices are fair and the service is phenomenal!  Staggs sent out Derek for our plumbing issue and David for our HVAC.  Both were very knowledgeable and showed up on time!  Great company to do business with!

Brian was incredibly helpful and knowledgeable in a stressful situation. I appreciate the fact that he didn't just come to our house to make money but instead was determined to solve the problem.
Any other problems we have, we are calling him first.