Best Water Heater Installation in Plano TX

They are all very professional! They are thorough and very skilled at what they do. They get the job done in a timely manner. They charge a fair price. They are friendly and very helpful. They explain everything they do. I loved working with them! I would recommend them to all my neighbors and friends! I loved working with Chris and Rick! Thank you! Joni Justice

True professionals.  Super customer service.  There was a misunderstanding about appointment.  Mark sent out his son in law to cover it and also gave discount on the job.  No more google searching for me anymore.

Blue is one of the nicest, honest, and hard working plumbers I've encountered. His company, Professor Plumb, has provided us top-notch service for 5+ years and have kept our 100 year old historic home running like a champ. Our kids and German Shepherd even enjoy his company. I highly recommend this company to anyone.

The Good Fellas provided great service! Reached out for clogging issues and The Good Fellas came out quick to fix our issues and were very professional. Highly recommend!!!

Had a toilet leaking from the seal for a while and it eventually ruined the flange. Sure I could have repaired it myself for a fraction of what it cost to pay a plumber, but I have a bad back, so I decided I'd rather pay someone else to do it. I know plumbers aren't cheap, but it is what it is.  Called Dial One Johnson to do the job.  Everything went smooth.  They answer the phones quickly, scheduling was flexible, they showed up promptly, they were professional and safe (wore masks and advised they were vaccinated), they worked quickly and efficiently and cleaned up after themselves. Total for toilet and flange was 885.  Expensive, but I am very happy with the work they did and would definitely use them again.

Water heater install today was flawless. He even corrected sloppy work from other plumbers (replaced my drain pan and fixed the water line connections) to avoid flooding my attic. Details like that make all the difference and give confidence that the job is as done right. I appreciate Jeff and the fantastic job he did today. He eared my business for life.

One of our 2 Rinnai tankless water heaters failed to provide hot water one morning.  The builder's plumber that installed it evidently failed to install the 2nd CONTROLLER to the unit that wasn't working. In addition the original install was not piped properly so it could not be drained as recommended every 2 years.  Also, the company that installed the units no longer work with the builder!  I explained the no hot water situation to Legacy and they scheduled a time to come out to diagnose and gave a quote over the phone for worst case scenario if they needed to replace the 10 year old Rinnai, which seemed reasonable when calling other companies.  The day before they were to come out, the hot water RETURNED.  They came out anyway and tracked the wire from the Rinnai up through the attic but could not find where the builder's plumber should have placed the 2nd controller unit for it.  That controller would have given them the error code for them to diagnose what the problem was.  Legacy plumbers gave 3 options: order and install a controller, drain the unit but that might initiate the unit to fail since it had never been drained, or do nothing until it stops again and then replace the unit.  I opted for doing nothing.  While they were there I had them replace a leaky outdoor faucet prior to any freezes this season, which was done nicely.  Very competent and thorough, pleasant guys! Answered all my questions to my satisfaction!  Would highly recommend.

Helped with a slow draining drain. Very responsive and very nice. I had some confusion over billing and he was quick to help.

These guys were honest!  They actually charged less than originally quoted because they found a less expensive option.  Plus, they were able to come out right away.

Excellent service. Prompt, knowledgeable, got right to work and had no unexpected glitches that would translate to more time and money. Straight forward from the time of estimate through the conclusion. Removed an old range hood and installed an over-the-range microwave. I'll be calling them back for my other electrical needs.

Alex is very honest and professional which is hard to find these days. Highly recommend.

Jeremy is a very professional and hard working tech. He communicated very well throughout the entire process and actually got the job done faster than initially quoted, which was awesome!

They are a family business and Casey is fantastic! We had a gas fireplace starter pipe that needed replacing and he and his assistant came out and in one hour, removed the old pipe which was really on there, and installed new gas starter pipe for a reasonable price. We've used them before and they always exceed our expectations! Highly recommend!

I was really impressed with this company.  I called for service and they came out the same day.  They were down to earth and explained everything to me and what they could do to resolve my plumbing issue.  It's nice to be treated fairly and in a professional manner as well.  I had confidence in their skills and their ability to give my an honest days work.  Their prices are a flat rate, which makes it easy to budget the job.  I will definitely use them in the future for any plumbing issues that may arise.

Excellent service, time after time.  The plumber this time, Dane, was knowledgeable, courteous, professional and quick.  I have used them more than a few times with great success.  I even had an issue once, and they made it right, even when they didn't have to.  Highly recommend!

.Greedy company, greedy company ,greedy company. After i wrote on YELP the  review ,manager called me to justify what they charged me and  told me excuses about the charges .As i understood, the company policy is :the money first ,the clients :milch cows.