Best Sump Pump Repair in Plano TX

RE-UPDATED: We understand busy. We even expected Mark to be busy, based on his prior work. But what we didn't appreciate, and why we wrote this review, is that they won't tell you they are too busy, or their schedule for that type of work is a month out, etc. We wasted 3 weeks waiting for a quote on additional work (moving pipes adding whole home shutoff). We kept following up and they said it was coming. I even asked on one of my calls, if I should call another plumber. She said no we'll get back to you no later than (Friday). Their you'll  have it no later than date was almost a week past, as of this review. That's after we had waited 2 weeks. Sadly, they are too busy to be a dependable go-to company. If you have an emergency, cross your fingers and call Mark.

Outstanding service was provided at a reasonable cost. We were having issues with water pressure at our house. I spoke with Chris and he gave me a highly probable reason as to what the issue was. He was able to fit me into his schedule and was able to correct the problem right away (faulty pressure regulator). They did a great nod of digging up the plumbing in the front yard without causing any damage to the grass. They cleaned up and were able to put the grass back on top. We have used him on several projects and he is definitely a person we can trust to be fair and reasonable.

I do NOT recommend this company at all!  The lack of customer service is beyond unacceptable.  I will not type a lot just read the texts and you can verify the phone number as being there's with screen shots attached.

Awesome service! He was able to come out on the weekend on short notice and was super knowledgeable and helpful. He was able to resolve our issue quickly and efficiently. Definitely will call him again in the future!

308 was one of the first companies to reach out to my yelp inquiry.  They were able to come the next day and repair my ceiling light fixture.

Great experience. Reached out on a Sunday for a clogged dial vanity sink after I tried everything to get it fixed myself. I let them know that I was short on time due to a planned trip the following morning, they came out early Monday and got it handled quickly. They made sure everything was clean and verified with me that everything was now in working order. The 3 gentleman that came were personable, professional, and friendly. Very pleased with my experience and would not hesitate to recommend.

The best thing to say is always the simplest.

Team Enoch was a great choice. They accomplished great work and fixed the problem while communicating perfectly with each step.

Great service!  Called and told them I needed my water heater changed out and they were able to come the next day and get it done quickly even during a winter storm. Would highly recommend using them for your plumbing needs.

Service:  Immediate, friendly, kind, thorough, and honest
Bonus:  24/7
We were sold on their honest customer service

Just the phone call made my day when she said they would send someone out right away.  We will definitely be working with them.

-Accurate Leak & Line aren't general plumbers...I think they only do line replacement from what I gathered
-A#1 Air & Rescue air and plumbing only assigns unreliable time windows

Thanks again Pure Plumbing!

When I called this company, they were the most friendly and most helpful of any that I called. I was looking around for help with the water heater and found some real losers till I came upon CTX Plumbing. They were honest, quick, and very informative. I feel like I could really trust him with what I needed done and that's important for a gas water heater. I had talk to some others that gave me bad advice and wanted to replace things that did not need replaced. Nathan from CTX came and told me exactly what was wrong and fixed it quickly.   I wish they were just a little bit cheaper.   But-you get what you pay for and CTX was worth every penny.

Jared came by this morning and replaced our old  disposal. My wife has banned me from plumbing repairs.. Great job to Travis and his team!

This company sucks &$$!
My kitchen sink had fallen through off the granite counter top and had them come out for an estimate. To either fix the sink (seal it back in place) or to install a new one was the same price- over $2500!
Yes, over $2500 to put the original sink back up or to install a new one. And that's if I bought the sink. And then they have the balls to change me $50 just to come out and tell me that crap. I guess they are so over priced that is the only way they can make money.
POS - stay away from here.

Nick and his partner did an excellent repairing a pipe leak under my bathtub this week. He requested to comeback and finish the job after the city fixed a leak on their side. He texted me to check on everything. He was back the same afternoon after the city fixed their part. Nick and his partner were professional, personable, and very thorough.  They did a great job!!

Had several companies submit quotes for a french drain due to water coming in house in Carrollton during heavy rains. Olshan was only company that brought measuring tools and Mark, their technician, was the only one who explained why I wanted a surface drain and not a french drain. The price was in the same range as the other companies and since they were the most professional, I chose them. The crew n supervisor who came did a great job despite having to dig thru very rocky soil. I was also impressed that the supervisor did not leave the job site - an unpleasant experience I've had in the past. They were very experienced with the installation and I'm very happy to have chosen them. Now let the monsoons begin!!

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!