Best Sump Pump Repair in Plano TX

A pipe in our garage burst during the big freeze. After our home warranty company (Landmark) completely dropped the ball about getting someone out to help us, after having our water shut off for nearly 24 hours, Mark got us fit in and Austin came out and made a thorough, and reasonably priced repair. I'm sure they were overwhelmed with plenty of similar jobs, but they still made time for us and got us up and running again. Austin was extremely professional and conscientious. I would not hesitate to call Mark Ondras Plumbing again. Almost glad our warranty company messed up so bad about getting a contractor out to see us, or we would have never found these guys on our own.

Outstanding service was provided at a reasonable cost. We were having issues with water pressure at our house. I spoke with Chris and he gave me a highly probable reason as to what the issue was. He was able to fit me into his schedule and was able to correct the problem right away (faulty pressure regulator). They did a great nod of digging up the plumbing in the front yard without causing any damage to the grass. They cleaned up and were able to put the grass back on top. We have used him on several projects and he is definitely a person we can trust to be fair and reasonable.

These guys are great!  Got home from the hospital to plumbing problems.  They mde sure I could rest easy by givin me a reasonable up front estimate.  In a few minutes I was good to go!  They were just what the dotor ordered and enabled me to be able to rest easy as i recuperated!  Thanks guys!

Our garbage disposal was not working. Cuellar came and got it working quickly and even tightened the faucet as a bonus!  They do not charge a service fee and their pricing was very fair. I will definitely use them again.

Excellent service. Prompt, knowledgeable, got right to work and had no unexpected glitches that would translate to more time and money. Straight forward from the time of estimate through the conclusion. Removed an old range hood and installed an over-the-range microwave. I'll be calling them back for my other electrical needs.

Bathroom sink would not drain due to A/C line buildup. Called on a saturday and Zoom Drain responded, work was great , price was Very reasonable, ans was back in business within a couple hours . Thanks Zoom Drain !

Team Enoch was quick, honest and provided a guaranteed flat rate to put an electrical outlet under my sink for my new RO system. Their pricing was less than half of what others quoted (and all those quotes were estimates subject to change). I'd highly recommend Team Enoch for any small electrical or plumbing jobs you may have.

Great service!  Called and told them I needed my water heater changed out and they were able to come the next day and get it done quickly even during a winter storm. Would highly recommend using them for your plumbing needs.

Our hot water heater died last night and we called Pure Plumbing since they are one of the few places open after hours. Jacob picked up right away and was at our house within a couple hours. He was friendly, helpful, not sales-y, not rushed, and explained everything to us well. He was even available to replace our water heater the same night (late!) but we had him come this morning. He was reliable and did a great job. We will definitely be recommending this company to our friends!

Once my foundation was re-leveled, a hydrostatic test was done to check outflow and inflow of water. It was found that I had a leak under my house and based on a recommendation received from my regular plumber who does not work under houses I called CTX Plumbing for help.
They sent a couple Plumbers to check it and send a camera through the main pipes and found that I indeed had a crack and leak in the sewer line.
CTX then gave me a competitive price for the work needed and sent two more plumbers to go under the house and make the repair once a tunnel was dug to get to the leak
CTX sent another couple plumbers to the house today who did a great job of repairing the sewer line leak and while they were doing that found a second cracked pipe under my master tub. They went to work repairing that leak and solved the problem quite well.
In all, they were here for about 5 hours. The plumbers that did the work were conscientious, polite, professional, and took great care not to drag mud through the house.
I am very happy with the work CTX and their crews did to solve my plumbing problems and would recommend them to anyone.

Jared came by this morning and replaced our old  disposal. My wife has banned me from plumbing repairs.. Great job to Travis and his team!

Do not recommend this place at all! Prices are ridiculous! Called them out to fix our toilet and spent over 450 dollars for it just to stop working the next day. Such a scam. I called a different plumber and he was able to remove the whole toilet and fix the issue under 200 dollars. The plumber said this was his 5TH house he's had to work on after Blue Star Plumbing tried to fix it. I do not recommend this company at all!!

Will definitely call on again. I was not a scheduled appointment for the day so my appointment was late in the day. Nick T. was great. He was personable and told me everything he was doing.

Olshan claims to offer a lifetime warranty which will always be honored by other Cable Lock companies. However, I had my foundation repaired by another Cable Lock company that Olshan bought, and they refuse to honor that warranty. They say that they're not really a Cable Lock company anymore, they're a Cable Lock ST Plus company (they still use the same logo), as if that were an acceptable reason to renege on a lifetime warranty agreement.

I have no idea if there are other, more reputable companies who offer more reliable lifetime warranties, but it might be worth checking around before you commit to Olshan. A lifetime warranty on a foundation repair can be a valuable asset when you go to sell your house, and it's disturbing to learn that I no longer have one.

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!