Best Pool Repair in Plano TX

Luis performed an excellent job with installing new duct work and a vent hood.  The cost was reasonable and he was able to complete the project in a timely manner.  I would recommend this company for your next home project.

A big thanks to Stanley Chubbuck, very professional and did a great job replacing the spigot. Would highly recommend this company.

The plumbers that come out and handle the jobs are pretty good but the lady that answered the phone to set up appointments is very rude. Denise. She has an attitude like she is so annoyed to deal with appointments or any questions. You know the type. She will expect you to know what is being done at your house when you are trying to communicate an appointment, so she doesn't have to look you up in the computer and if you aren't sure the correct terms then she gets annoyed. And last she is so rude to the plumbers when they call in. I was in the room when he called her about my payment, I had not received my claim check from the insurance and told him I didn't want to pay until I received it since they are the ones that got the work approved through the insurance. So the room was very quiet and I could here everything that was said. She says, what do you mean she doesn't want to pay, no she has to pay it's her responsibility !! Note that I wanted to pay right there $8000 but just wanted to pay the remaining $4300 with the check the insurance was supposed to have sent. So he explains and she refused to let me pay the first part. Only accepting the full amount. And going on and on about me having to pay right now. She really wouldn't even let him talk. So I said no I'm going to pay them with the check from insurance and that was it. So he was obviously a little embarrassed getting off the phone with her and leaves. I call my insurance and he says he has the check sitting on his desk because Denise never sent the final invoice. Wow! So I called the plumber and told him that and he said ok. Denise called my phone and left a rude email that I need to pay! I did not call her back. So the check came in and I next day shipped it to the business and that's the last time I will ever use this company . At an office level the customer service is horrible. No consideration for the homeowner and the stress they are already going through with insurance and extensive repairs. She could have shut her big mouth and just called the insurance as they had no problem calling them when additional funds were needed for addition repairs. You guys should really monitor her calls, her attitude isnt helping retain customers!